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Kudos0

Norton security and antivirus

Hello there, I need some help on the nortons security and antivirus for my windows 8.1 computer? I had installed the norton security and antivirus on my desktop and it had showed that I needed to turn it on in the action center once I tried to to turn it on it wouldn't turn on? Thanks in advance! 

Labels: Auto-Protect

Replies

Kudos0

Re: Norton security and antivirus

Was any other antivirus product installed on your machine before you installed Norton? If so, you need to fully remove the other vendor product before installing Norton. If you tell us which product was on the computer we can give you the link to the removal tool for that product.

Welcome to the Norton Community Forums!

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Norton security and antivirus

Yes I had also downloaded the nortons download manager with backup? And I had also had on my computer mcafee antivirus which I think I had fully removed it once I had it removed it asked to restart my computer which I did? 

Kudos0

Re: Norton security and antivirus

What is spam notified?

Kudos0

Re: Norton security and antivirus

Hi @Phillip H Stone88,

Phillip H Stone88:

What is spam notified?

It was a false spam notification for the post created by mistake nothing to worry. we have cleared the notification. Thanks. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation
Kudos0

Re: Norton security and antivirus

Okay thanks.

Kudos0

Re: Norton security and antivirus

Have you restarted the computer? A complete system shutdown and restart is required to complete any pending updates for Windows or other software.

If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton security and antivirus

Hello

Did you use the McAfee Removal Tool? . You can get it from MajorGeeks

http://www.majorgeeks.com/files/details/mcafee_consumer_product_removal_tool.html

It looks like you have Norton Security with Backup. After running that removal tool, you should reinstall Norton Security with Backup to get a clean install of it.

www.norton.com/nsbu

Please let us know that is the product which you have.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.

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