• All Community
    • All Community
    • Forums
    • Ideas
    • Blogs
Advanced

Not what you are looking for? Ask the experts!

Kudos0

Norton Security Deluxe

I have Norton Security with Backup for 2 more days and then it runs out I went and purchased the Norton Security Deluxe for 2 years today .In order for me to get it cheaper for the 2nd year I was told I would have to purchase it as a new subscriber which I was told my product key would be a new one and my old passwords that I had for Norton  subscription would not be the same and that I would have to reset up everything with new passwords as a new subscriber.When I started the new product download it stopped because of having the old one still installed on my laptop so it started to un install the old product and then downloaded the new one I just purchased. But after I downloaded the new Norton product all my old  passwords and old settings are still the same but has the new key.Is it because my old product still has a 2 days left yet ?And when the 2 days are up will I have to  set up all new passwords on the new product then or will they stay  the same ?

Replies

Kudos0

Re: Norton Security Deluxe

Norton saves most of your settings when you uninstall it prior to installing a new version.  You should be OK.

Kudos1 Stats

Re: Norton Security Deluxe

Also be aware that you will lose your Backup features if you downgrade to the Deluxe version.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security Deluxe

Before I lose my back up how do I download my last back up of my personal files that I created  to a DVD+R disk ?

Kudos0

Re: Norton Security Deluxe

As long as you still have Norton Security with Backup installed on a system, you can go the backup feature and initiate a restore. Create a restore folder and place all the backed up files in there. From that folder, you will be able to create a DVD.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security Deluxe

I no longer have Norton Backup since I purchased Norton Security Deluxe yesterday.

Accepted Solution
Kudos3 Stats

Re: Norton Security Deluxe

surfergirlGG2 Here is a possible solution to restoring your backed up files on your disc: https://support.norton.com/sp/en/us/home/current/solutions/v29695660_ns_backup_en_us

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.253 / NSBU 22.16.3.21 / Norton Core v.270 on Android
Kudos0

Re: Norton Security Deluxe

Thank you for your help.

Kudos0

Re: Norton Security Deluxe

You are most welcome. Glad we could help.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.253 / NSBU 22.16.3.21 / Norton Core v.270 on Android

This thread is closed from further comment. Please visit the forum to start a new thread.