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Kudos0

Norton Security error 8504.104

This is the third time in the last month and a half I keep getting this error 8504.104 Twice I had someone from Norton fix the problem by uninstalling my Norton Security and then reinstalling Norton Security .Norton will work for so long and then I get this error back again.Why do I have to keep reinstalling my Norton product  ???? Also I took notice when I run a compatibilty check and you see a list to make my Norton Security compatible with Windows 7 or Windows 8 Why is Windows 10 never listed for you to check off to make Norton Security compatible for Windows 10 ?It shows you to make it compatible to use with Windows 8 instead? I am using Windows 10 but Windows 10 is never on the list for me to choose.Then a box will pop up telling me that Windows is searching for a solution to this problem and is shutting down.then it will shut down and I can't get it to open back up  right away or not at all.

Replies

Kudos0

Re: Norton Security error 8504.104

Hi, surfergirl. Have steps 2 and 3 been attempted as suggested in the KB article ?

https://support.norton.com/sp/en/au/home/current/solutions/v62545568_End...

Windows 10 Home X 64 Norton Security Premium Current
Accepted Solution
Kudos1 Stats

Re: Norton Security error 8504.104

Hello surfergirl

After you uninstall your Norton product, instead of installing your program the way they way, try using this link instead.

www.norton.com/latestns         Norton Security

www.norton.com/latestnsbu      Norton Security with Backup aka Norton Security Premium.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Security error 8504.104

Thank you.

Kudos0

Re: Norton Security error 8504.104

Hello surfergirl

You are very welcome. Glad I could be of some help.

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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