For three days Live Update has indicated that it has failed to install update titled Norton Security for Mac Branding 7.1.0. How do I resolve this?
Sorry for the inconvenience caused!
This issue is resolved by now. Could you please confirm? In case you have issues, please let me know.
Live update failed to install the Norton Security for Mac Branding 7.1.0 again yesterday. Today, it does not generate an error message about a failure to install it, but the activity log does not indicate any successful or failed attempt. Please let me know what I need to do.
I would like to understand, if you are seeing any problem with update even after restarting your machine.
To analyze more into this, could you please follow the steps below and share the requested output with me.
Please send out an email id to email@example.com with the collected logs and I will connect with you ASAP.
Yesterday, I uninstalled Norton Security and reinstalled it. I have not encountered any problems. I assume the fresh install should be good. Let me know if you agree.
I am reluctant to provide all of the info you requested unless the problem reappears.
Thank you for your update.
Happy to hear that the problem is resolved! Please touch-base with me in case you have any issues in future.
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