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Kudos0

Norton Security in Mac Icon Bar Inoperative

The Norton Security Icon in the Mac Icon bar used to be able to open the app.  Although it opens with the app name, the app does not open.  Worked previously. Running Yosemite

Replies

Kudos0

Re: Norton Security in Mac Icon Bar Inoperative

Same problem for me -- also cannot update virus definitions today.

Kudos0

Re: Norton Security in Mac Icon Bar Inoperative

I have asked this thread be moved to the Mac board for better exposure to Mac users.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security in Mac Icon Bar Inoperative

My clients and I are having the same issue.  The problem is occurring with both 10.9x (Mavericks) and 10.10 (Yosemite).

Steps to reproduce: 

1.  Click on Norton Icon in Menu Bar.

2.  Click on Open Norton Security

3.  Nothing happens, Norton Security Fails to open.

Version 6.1.1 Build 7

Computers Tested:

1.  MacBook Pro 13 inch Mid 2012, i7 Processor, 16gb ram

2.  MacBook Pro 15 inch Mid 2012, i7 Processor, 16gb ram

3.  Macbook Pro 15 inch Mid 2014 Retina, i7 Processor, 16gb ram

Interestingly Norton Security worked correctly on a new Mid 2014 iMac and an Mid 2012 Macbook Air.

Kudos0

Re: Norton Security in Mac Icon Bar Inoperative

I tried uninstalling and reinstalling Norton.  Unfortunately, the Menu Bar is still inoperative.

Kudos0

Re: Norton Security in Mac Icon Bar Inoperative

Hello

I'm trying to get this thread moved to the Mac board for better exposure. Sorry, we don't know anything about Macs.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.

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