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Norton Security Premium Questions
The above link indicates the 'End-of-Life announcement for Norton Online Backup.'
Does this mean that the backup for my Norton Security Premium subscription will end? It seems to indicate so at the link:
Is there a replacement product for Norton Online Backup?
We have a backup solution available in our Norton 360 offerings. You can back up your data using the Cloud Backup feature within Norton 360. Please note that the Cloud Backup features are only available on Windows.
We are not able to move the data from Norton Online Backup to Norton 360 due to technological constraints. Hence, you will need to restore your data from Norton Online Backup and then back up the data again using Cloud Backup within Norton 360. For more information, see Restore files from Norton Online Backup.
Which all leads to the next question.
Why have I not been offered an upgrade to the new 360 product?
Especially if I'm losing part of the product that I purchased....
I've asked in online chat support. They told me to make sure that my "Special Offer Notification" is on. It is.
They sent me to this link:
It doesn't work.
They told me they'd get back to me.
They told me to recheck my email and check the spam folder.
I rechecked. It's not there.
It seems that most people around here, and others I know have all been offered updates.