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Kudos0

Norton Security Scan: No security updates

I try to scan my  PC with Norton Security Scan but everytime after downloading about 430 MB of updates the software stops with the following error message:

Error ... the reason might be that no security updates are available.

Thank you very much in advance.

Replies

Kudos0

Re: Norton Security Scan: No security updates

You run Norton Internet Security based on Labels and scan your PC with Norton Security Scan # which is prompting an error pulling down virus defs.  Correct ?   
Please run LU on NIS until no more updates and Restart.  Please run full scan with NIS.   Post back progress.....

Kudos0

Re: Norton Security Scan: No security updates

Hello

Are you trying to upgrade from NIS to NS? If that is what you are trying to do, please run LU until no more updates and reboot when instructed to and then check for more updates. It is best to shut down your computer at the end of the updating process so that everything can get into the registry that needs to get in there.  After installing, then go over settings and set up things the way you would like the program to run. Give the program time to run some things in the background. Then attempt to run the full scan.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.17.0.183 Core Firmware 282 I E 11 Chrome latest version.

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