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Kudos0

Norton Security Toolbar Disappears in Chrome on Windows 10

Hi

Been years since I lasted visited these forums, feels good to be back. Anyway I have a problem where the Norton Toolbar just disappears in Chrome, I go to extensions to re-enable it but then upon opening and closing Chrome sessions (or it could be rebooting the laptop) the toolbar just disables itself. Is there a fix for this?

This happened on my old laptop running Windows 10 and my new one as well-also running Windows 10. 

I am running the latest Windows 10 version (the large November update), Google Chrome 46.0.2490.86 m (64-bit) and the latest Norton version.

Thanks

Replies

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Try disabling the synchronizing of extensions.  That's what worked for me. 

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

how do you do that im not use to chrome's layout

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Choose setting then advanced sync setting and uncheck extensions.

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Hi

Thanks for the reply, I have just done so-I will let you know if it works. From your knowledge is this a widespread issue? Norton should really fix it.

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

I had this problem and unfortunately Symantec could not provide a solution, I had to find the fix on my own.  I know of several other Norton users on this forum who had a similar problem and this solution worked.  Hopefully it will work for you.  I posted the solution on this forum several weeks ago but so far Symantec has not fixed (or acknowledged) the problem.    

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

thanks Paul

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Thanks Paul, it seems to work, hopefully Symantec can do something about it. 

Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Hello Paul

Thanks for helping out the Chrome customers.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Security Toolbar Disappears in Chrome on Windows 10

Hello Johnny

I'm running Windows 7, but I have just learned the reason why Microsoft pulled that November Update this past weekend. There was a bug in that update that caused Microsoft to remove some things that it shouldn't have removed. They have fixed the bug now. They also said over the next few days, they will fix the computers who had material removed while getting that update. Perhaps your computer was a victim of this bug. Please see this Article.

http://www.zdnet.com/article/microsoft-reverses-course-restores-downloads-of-windows-10-november-update/

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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