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Kudos0

Norton Security w/Backup compatibility with MacBook

I tried to post this yesterday, but I don't think it posted: We installed NSWBU on my Daughter's Mac. It says she is protected, but the Norton screen looks nothing like my Windows PC. Is this correct and can Norton and Mac built-in security work together?  We can't find the backup feature either. Any suggestions to put our minds at ease?

Replies

Kudos1 Stats

Re: Norton Security w/Backup compatibility with MacBook

Features of Norton Security Permalink
System Requirements for NS Permalink
Norton Security is a cross platform service ~ features vary by platform ~ NS appearance vary by platform

As I recall.  BU is Windows not MAC
As to NS + MAC.....we'll need a MAC user to comment

Kudos2 Stats

Re: Norton Security w/Backup compatibility with MacBook

IIRC  With the 360 Multi Device license, the Mac coverage only gave the Anti Virus for Mac. ie, No backup features.

Let's move this thread to the Mac board where Mac users can chime in.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Security w/Backup compatibility with MacBook

Is that something I can do, or can someone move the thread for me? How do I find it after it is moved?

Kudos2 Stats

Re: Norton Security w/Backup compatibility with MacBook

I have asked this thread be moved. You will be able to find it here. It is the weekend, so it may take a little while.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Norton Security w/Backup compatibility with MacBook

Accepted Solution
Kudos1 Stats

Re: Norton Security w/Backup compatibility with MacBook

The features available on Norton for Mac are different from those available on Norton for PC. The design for the Mac product is tailored towards the features that are available for the Mac product and hence the difference.

Backup is currently not available for Mac. Norton Security with Backup includes only PC backup. 

More details are available in the system requirements page: 

https://support.norton.com/sp/en/us/norton-security/current/solutions/v1...

To answer your other question - yes, Norton and the Mac security features work together. 

Please let me know if you have any more questions.

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

Thank you for responding to my question. I tried the Norton Support link, but it said that "The document that you are looking for is unavailable".

Is there another link?

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

It seems like a copy paste error on my side. Let's try this one.

https://support.norton.com/sp/en/us/norton-security/current/solutions/v1...

Please let me know if this does not work and I will maybe send you the content in a private message.

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

The link takes me to the same place. It says that link is for older Norton products, N360, NIS and Norton Antivirus. There may be an updated article to cover Norton Security.

Thanks again

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

fwiw ~ link works for me....System requirements for Norton Security

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

This is a disgraceful response when this product is marketed as a multi-platform security and backup solution.

I bought a 10 machine license for Norton Security with backup because we are a family of 2 adults and 4 kids using multiple windows and mac devices, thinking that I had finally found a product that I could utilise from one user account and happily be on top of my whole family's security and backup needs.

There was NOTHING in the online literature that Norton uses to market the product that suggests that ALL product features don't work across all the platforms it says are compatible. In particular it says that the product works on a mac. I have just installed the second license on my wife's Macbook Pro having put the first one on my son's PC (I don't need it on mine as it's a Corporate one and the company has its own security policy). And guess what? Backup DOESN'T work!!! Moreover it's sold as "Norton Security with Backup" on a Mac platform as well as Windows. This is highly misleading. I've been a loyal Symantec / Norton customer for the past 20+ years. I feel badly let down. I don't actually care that the product doesn't provide backup but I DO care that Norton misled me into thinking it did. Is Norton going to fix this soon or at the very least change its marketing so as to be clear that all the product features are NOT available on all platforms?

Thank you

Kudos0

Re: Norton Security w/Backup compatibility with MacBook

Not defending Norton.  Just saying
http://us.norton.com/norton-security-with-backup << Automatically backs up data from your Windows PC (up to 25 GB) >>

Features of Norton Security

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