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Norton Shows Unprotected Message
Hi. There's a problem with my Norton Mobile Security which happened from yesterday. The problem is that my Norton's account doesn't show my Mobile Security's device as a protected one! I'm using version 18.104.22.16838 and I downloaded it from Google Play and I check for its update everyday. All of sections of the application is green and my license is showing in the application; but as I said, my Norton's account doesn't show this device as protected one and also shows that this device was online about 20 hours ago! I was online today several times and also checked for Norton's update!!!
I don't know why this problem occurred. I deleted the device in My Account and entered the license again on my Norton Mobile Security and it activated successfully; but it still shows the device as unprotected.
I attached a screenshot from my Norton's Account page. Please check that.
Please someone help me fix this problem. Thank you.