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Kudos0

Norton Sign in Required today on Chrome to access vault

Today I was required to sign in to my Norton account in order to open the Vault sign in. I was already signed in to the Norton account!

Why was this? It could be a source of problems as Norton's various sign ins seem a bit flakey to me. It would be a particular problem for my wife if I were out as she already finds security over complicated.

Chrome, NS, Win10 all up to date

Replies

Kudos0

Re: Norton Sign in Required today on Chrome to access vault

It could be an update to either Norton or Windows that may have reset your login. Did you check your main Norton screen to see if you were still shown as logged in? ie Was your email shown at the top right of the Norton screen.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Sign in Required today on Chrome to access vault

Yes I was still shown as logged in to Norton so it seems v odd to me

Kudos0

Re: Norton Sign in Required today on Chrome to access vault

Hello

Did you get the updated extensions for the new version of Chrome?

https://community.norton.com/en/forums/norton-toolbar-update-20155692-google-chrome

Perhaps this has something to do with your issue.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Norton Sign in Required today on Chrome to access vault

Just checked and I have that update installed. I can't find when it arrived. So it may have been the cause.Thanks

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