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Kudos0

Norton Small Business Management & Computer Names

I have a small business with Norton's Small Business Security product, installed on 5 Windows PCs on a local network. In the "Devices" page of the Management website, all of my machines show up with my name and the Windows OS installed, and a number (1-5). There doesn't seem to be any way to tell which machine is which; no IP address, hostname, etc. However there IS an option to rename the machines. I just can't tell which is which, unless I remove them all, then re-install each one at a time, naming them as I go along. That seems stupid. Any easier ideas? Thanks.

Replies

Kudos0

Re: Norton Small Business Management & Computer Names

Hi Tom, Welcome!

Please see this KB Article Renaming your device - Hope it helps. 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Norton Small Business Management & Computer Names

Thanks, but I know how to rename a device. I am trying to figure out which devices are which, based on the generic name Norton applied to the computer when it first appeared in this list. They're all running the same OS, so that doesn't help ("Tom-Windows7, Tom-Windows7-1, Tom-Windows7-2", etc.)

Accepted Solution
Kudos1 Stats

Re: Norton Small Business Management & Computer Names

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15
Kudos0

Re: Norton Small Business Management & Computer Names

Thanks - the first post above (https://community.norton.com/en/comment/6959821#comment-6959821)

walks you though a simple set of "turn-them-all-off and then turn-them-on-one-at-a-time" steps. It still takes a little while, but it leverages the Online and Offline status to help you detect which box is which, and that's a lot quicker than uninstalling the software and re-installing it.

Too bad Norton can't make the 2 tabs in manage.norton.com talk to each other. But thanks again; I've got my names now.

Kudos0

Re: Norton Small Business Management & Computer Names

Glad you got what you wanted.

Maybe you could post your complaint & suggestion on the Product Suggestions board - Norton staff visit that board....

All the best. 

Windows 7 HP SP1 32-bit | Chrome 65.0.3325.146 | NS 22.12.1.15

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