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Kudos0

Norton Software appears to have 'hung'

HI, my Norton AntiVirus Software appears to have hung.

It is permanently 'fixing' and downloading, as a result I cannot switch my Mac off.  Has been going on for days and I am about to remove the software altogether.  Any ideas how to fix the problem? Thanks

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Kudos0

Re: Norton Software appears to have 'hung'

CMac Power down your computer with the power button. Allow it to reboot and check itself. Then follow these instructions to remove your product, ensuring you reboot. Reinstall your product and run live updates: https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_EndUserProfile_en_us

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00

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