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Kudos0

Norton Studio not recognizing scans

I've recently installed Norton Studio and found that it doesn't recognize new scans.  I made sure my Norton Security was up to date before installing (the second time).  Am I doing something wrong?

Labels: Windows 10

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Kudos0

Re: Norton Studio not recognizing scans

Hello Old Harry 77. Do you have version 1.5 or later installed? Do you also have remote management turned on within your Norton product on the device(s) you are remotely managing?

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1809 / build 17763.194 / NSBU 22.16.2.22 / Norton Core v.270 on Android

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