Solved.
Kudos0

Norton switches power scheme automatically

Posted: 15-Mar-2023 | 9:00AM · 5 Replies ·

I have 4x4k screens, which I layout carefully, and each time the screens turn off and on again, everything auto-arranges onto the first desktop.  This takes some time to unravel, as I also have 13 virtual desktops going!

During work hours, the displays never turn off, and as I am never away for much more than the power saving timeout might be (eg if it's set to 30 mins, I might be away for 35, and then 20 mins to re-org the desktop), so it's not making any discernible difference energy-wise.

However, each time I turn on my PC now, as well as setting everything up, I have to remember to change the power settings, because norton will set them to the "norton scheme", away from my custom scheme.  Not only does this mean that my screens need re-organising multiple times a day, but it sets to 100% CPU, whereas I have mine set to a far more balanced level, so it's actually using more energy now!

Why does norton just overwrite my power settings, multiple times in a day, and how do I stop it?

Accepted Solution
Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 12:49PM · Permalink

Thanks for the screenshot. This forum board is for Norton 360 therefore I defaulted to your issue being with that software. Your screenshot indicates the issue resides with Norton Utilities Premium. This older thread post may offer you a solution as the settings are buried in the Real Time Boost section.

https://community.norton.com/en/comment/8499061#comment-8499061

SA

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Replies

Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 10:35AM · Permalink

Hello wcndave. I have to ask what OS are you running and what its version is. I run Windows 10 and 11 22H2 on different machines, never have I seen a "Norton Scheme" for power settings on any of them. Providing a screenshot of your Windows power settings where this is shown would be extremely helpful to us to help you with.

Here is how to post a screenshot: https://community.norton.com/en/forums/how-post-image-forums-0

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 11:28AM · Permalink

Absolutely.  I am running Win 10 Pro 21H2

I opened up the power settings to make a screenshot, and it had changed back again since I create the post a few hours ago...

Accepted Solution
Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 12:49PM · Permalink

Thanks for the screenshot. This forum board is for Norton 360 therefore I defaulted to your issue being with that software. Your screenshot indicates the issue resides with Norton Utilities Premium. This older thread post may offer you a solution as the settings are buried in the Real Time Boost section.

https://community.norton.com/en/comment/8499061#comment-8499061

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 3:00PM · Permalink

ok, thanks.  For me this is all accessed under the app "Norton 360", there isn't a clear difference between these services when accessing them.  really there should be a wizard asking if you want each of the modifications it's making to be implemented...

Kudos0

Re: Norton switches power scheme automatically

Posted: 15-Mar-2023 | 4:35PM · Permalink

I 100% agree with the implementation process being updated. That would be a great suggestion for the "Product Suggestions" board. Admins as well as other Norton personnel view that board frequently. Glad we could assist with the issue.

SA

MS Certified Professional / Windows 11 Home 22H2 x 64 build 22621.1265 - Windows 10 Pro x 64 version 22H2 / build 19045.2673 / Norton Security Ultra - Norton 360 Deluxe ver. 22.23.1.21 / Opera GX LVL4 (core: 96.0.4693.59) 64 bit-Early Access w/Norton Chrome Extensions