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Kudos0

Norton tool bar on FireFox

Hi Help is needed.
 Just had soft wear updates for Firefox 42 now the Norton tool bar has been disabled altogether. all updates and patches for Norton have been done. Whats going on with Norton360. Am I still safe to browse the net on Firefox or not??? Paid me money for security and all the rest but don't seem to be getting it.

Bobmac53

Labels: Firefox 42

Replies

Kudos0

Re: Norton tool bar on FireFox

Kudos0

Re: Norton tool bar on FireFox

Someone in charge on the forum should put a notice about the "workaround" which Krusty13 posted.  This has some involvement with avoiding Private Browsing Mode.

Kudos0

Re: Norton tool bar on FireFox

Hi The new soft wear updates from Firefox has put me up from 42 to 43 all available up dates from Norton have been done through Norton Live updates.
This is when Firefox disabled tool bar altogether.

Bobmac53

Kudos0

Re: Norton tool bar on FireFox

@bob - open Firefox, click the three horizontal lines in the right hand corner, click add-ons, click extensions and look for Norton Toolbar and click enable on the right.

Norton Toolbar is only compatible with Firefox 41.0 and 42.0.
Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton tool bar on FireFox

Hi SGFC.

Thanks for the info but iv tried that but there is no enable button.The tool bar was there with no Identity safe or Facebook then software updates came through from Firefox witch put me onto FF43 witch in turn disabled Norton tool bar with no enable option.

Bobmac53

Kudos0

Re: Norton tool bar on FireFox

@bob - open Firefox, click help and click on about Firefox. Does it say anything about "Beta Channel"?

Because Firefox shouldn't update you to Firefox 43.0 unless you're on the Beta Channel. The release channel's current version is 42.0 which is why I suspect you're on the beta channel which is not supported by Norton Toolbar and would cause it to stay disabled.

The current supported version of Firefox 42.0 can be found here; https://www.mozilla.org/en-US/firefox/all/

The tool bar was there with no Identity safe or Facebook

 This link explains the limited support of Norton Toolbar https://community.norton.com/en/blogs/product-update-announcements/firefox-41-and-42-limited-support-norton-toolbar the other features such as Identity Safe will return at a later date. As for Safe Share (Facebook) that may return as well but I haven't read any mention of it.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton tool bar on FireFox

Hi SGFC

Thanks for the info about being on the Beta channel iv now gone back to ff 42 witch seems not to be on the Beta channel and have part of tool bar back without  Identity safe or face book. things seem to be long time coming with the Norton tool bar. Can you or anyone tell me what is the Beta channel??

Bobmac53

Kudos0

Re: Norton tool bar on FireFox

The beta channel is best described as "Testing the next version of Firefox before it becomes the official release" which means it can contain more bugs than a release version. Because it's being tested to iron out the bugs. Which is why Symantec (Norton) doesn't support it.

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton tool bar on FireFox

Hi SGFC

Thank for the info on Beta channel that's good to know not sure how I ended up on the test channel.Lets hope we don't have to wait to long for Norton to catch up with Firefox.

Bobmac53 

Kudos0

Re: Norton tool bar on FireFox

Bobmac53:

not sure how I ended up on the test channel.

 It might be possible that you ended up on this page https://www.mozilla.org/en-US/firefox/channel/ and downloaded beta Firefox there. That page has Firefox Beta, Firefox Aurora and Firefox. Aurora is the developer edition, Beta is the test edition and Firefox is the release edition or version. Mozilla would only update a beta to a beta. Each edition is a different channel, release channel is Firefox, beta channel is beta and aurora/developer channel is aurora.

Bobmac53:

Lets hope we don't have to wait to long for Norton to catch up with Firefox.

It probably won't be long now. Considering they just need to add back Norton Identity Safe and Norton Safe Share (unless they've decided not to add back Safe Share).

Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Norton tool bar on FireFox

Hello

They do have to thoroughly test it out also. Testing it out can sometimes take longer than creating the new ID Safe.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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