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Kudos0

Norton Toolbar

I am having problems getting the toolbar to appear and stay when I click on Internet Explorer (11).  This problem occurred several months ago when an update to Windows 10 was installed.  When it isn't present I have to go into View, then Toolbars and recheck the Norton Toolbar.  I always have "Lock the Toolbars" checked.  The toolbar comes up every time the computer is restarted, but only does this for several days, then disappears and I have to repeat the above process.  How can I get the toolbar to stay on permanently?

Replies

Kudos0

Re: Norton Toolbar

I'm having an issue on one of my machines where instead of the toolbar there is a blank white space.  Is this the same for you?  I've found opening a new tab brings the toolbar back, and yes it is very annoying.  Once the toolbar does show up it usually appears each time after that until I restart or shut down my machine, then it disappears again.

Windows 10 x64 2004 | Mint Cinnamon 20 | Solus Plasma 4.1 | Kubuntu 20.04
Kudos0

Re: Norton Toolbar

No, I don't have the exact same problem.  Opening a new tab has no effect.  Once I have the toolbar after going into View and rechecking the toolbar, it will stay there for only several days even when the computer is restarted, then disappear.  Norton 360 does start up when I start the computer, but as I said above, only for several days and then disappears.  I think it has something to do with Windows 10.

Accepted Solution
Kudos1 Stats

Re: Norton Toolbar

Hello Marta and Ralph

Do you have Fast Startup turned off? Have you tried a fresh install of your Norton product using the remove and reinstall tool ? This will also give you a fresh version of your Norton Toolbar for IE 11. Please read the opening paragraph and also remember to restart your computer and run Live Update until it says no more updates.

Here is a link for turning off Fast Startup in Windows 10

http://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html 

Hope it helps.

https://support.norton.com/sp/en/us/home/current/solutions/v60392881_EndUserProfile_en_us

www.norton.com/nrnr

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.4.57 Core Firmware 302 Android App 2.27 Chrome latest version.
Kudos0

Re: Norton Toolbar

[Admin Edit: This message has been moved to a thread of its own]

Kudos0

Re: Norton Toolbar

Thanks for your help.  Fast Startup in Windows 10 was already turned on.  After this problem occurred again, I did the NRnR, then a Live Update, which also added a patch and the Toolbar appeared upon startup.  Everything appears to be working properly, but I will have to wait at least 2-3 days to see if this problem occurs again, but hopefully it won't.  If it does, then I may have to contact Norton Support.

Kudos0

Re: Norton Toolbar

I think the suggestion was to disable Fast Startup.

Windows 10 x64 2004 | Mint Cinnamon 20 | Solus Plasma 4.1 | Kubuntu 20.04
Kudos1 Stats

Re: Norton Toolbar

Hello Marta and Ralph

Krusty is correct. I am suggesting to you to disable Fast Startup. I gave you a link to help you to turn it off in my previous post. I wasn't on the Net on Friday , the 25th to tell you that.

Thanks Krusty for picking that up on Friday.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.4.57 Core Firmware 302 Android App 2.27 Chrome latest version.
Kudos0

Re: Norton Toolbar

Floplot, thanks for your last comment.  I still had the problem even though I ran the NRnR.  I went back and unchecked (disabled) Fast Startup and so far the toolbar has come up when my computer is restarted every morning (three days so far).  Hopefully, this solves the problem.  Again, I will have to wait and see if the toolbar continues to appear after a few more days.

Thanks again for your help.

Ralph and Marla

Kudos0

Re: Norton Toolbar

Hello Marta and Ralph

You are welcome. After you have monitored the situation for a while, could you please pick the post which solved the issue if it is indeed solved?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.4.57 Core Firmware 302 Android App 2.27 Chrome latest version.
Kudos0

Re: Norton Toolbar

I think I never use Norton again. I use Norton about 15 Years. But now I have only Problems with Norton. Every New Version of Norton wil be get more bad then the Version before.
 

Symantec says the Problem with the Norton Safe will be repaired for Firefox in Oktober 2015. But now we have 2016 and there is nothinge repaird. It was Horrible to use the Save for Firefox. The Answer by Symantec : Firefox is to fast with new Version. Yes Firefox doese something for the safty. So the Next answer was use Internet Explorer if you need the Safe. WtF.
Now the Toolbar on Internet Explorer are gone. No Safesearch no Safe nothing. Fresh Win 10 Installation and fresh Norton installation. On IE was the only way to use the Safe without klick and copy and the importend thing without a new Window. I hate to open 10000 open Windows to use one thing.
Symantec was expensiv so I think it's better to sing : Time to say goodby Symantec.
 

Yes I'm very angry about this. When Symantc say Norton works on Windws 10 and Norton works with FIREFOX or IE so they have to work. I pay for this bullshit but it doesn't work.
Maybe it's better to write on the Package or on the Website : Maybe Norton works with Windows 10 and with Firefox or IE.

Kudos0

Re: Norton Toolbar

Hello

The new Extension for Firefox came out on Aug 31 Here is the link about it if this is what you are angry about.

https://community.norton.com/en/forums/pre-release-norton-identity-safe-extension-firefox-browser

Have you seen this link?

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit 1903 Norton Core Security Plus 22.20.4.57 Core Firmware 302 Android App 2.27 Chrome latest version.

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