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Kudos0

Norton Toolbar 5.5 incompatible with Firefox 4 RC1

When will this be compatible?

MS is set to release IE9 Final on March 14th around 9pm PST.

I expect that Mozilla will release Firefox 4.0 Final shortly after.

IPS works with Firefox 4.0 RC1 but not the Norton Toolbar 5.5

Before anyone says it, I know Symantec doesn't support beta products.

Windows 10 Pro 64-bit / Norton Security v.22.18.x

Replies

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Hi SGFC,

Generally, Norton does not officially support new browsers until shortly after the release of the final version.  Once IE9 and Firefox 4 have been finalized and the toolbar and IPS plug-ins can be properly tested they will be supported.  The complaints from early adopters about new browsers not being immediately supported pale next to the ones you'll read if the toolbar and IPS are not fully tested and end up breaking other things in the browser.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Currently Norton Toolbar and IPS work with IE9 RC1 which is nice.

Currently IPS works with Firefox 4.0 RC1 but not Norton Toolbar.

I guess it could always be worse.

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Forced it to work =) So I am all good.

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

So what exactly did you do to "force it to work"???

Threaten to switch to McAfee or AVG???

As of today (March 9th), the official RC for Firefox 4 is now available and Microsoft announced the official release of IE9 for March 14th.   So hopefully the Norton Toolbar will be updated very, very soon  to officially work with these new browser releases.

Kudos2 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I used the add-on called:

Add-on Compatibility Reporter 0.8.1

After that I clicked Tools, Add-ons, Enabled the disabled add-on.

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Rats...didn't work for me.  It enabled the toolbar, but the toolbar buttons didn't show up (it added the toolbar "space" but not the Norton buttons).

Guess I'm dead in the water until the official release/upgrade.

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

did not work for me either, and i have all my passwords saved and have no way of using them without my norton toolbar. hellllllllllllpppppppppppppp

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

The only part I didn't mention earlier was the fact I clicked "Compatiblity" and reported the add-on as working.

I don't use Identity Safe never have.

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Just "OK" icons on the right side of search resuts disappear (marked with green) and fills only lists boxes like country when using Cards.

Thats all what I noticed that it doesnt work.

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I just enabled Identity Safe as a test.

Everything is functioning correctly.

@Zigor

Have you enabled the Norton Toolbar by right clicking Firefox above the address bar?

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Hi all,

I can't see how this can get a "solved!" result,  I have just downloaded the firefox4 release candidate, I also have the compatability add on and toolbar does not work yet here for me.  I'm fairly savy with firefox products as well.  I'm using Windows 7 64bit NIS2011 any body had any luck with this and when does Norton look like getting a solution.  I really dislike using IE its just under attack way to much for me to use, I don't like being hijacked

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Agree with the previous post, this solution does not work, i followed to the letter on Windows 7 64 bit and had no success, FF4 RC refuses to enable the add-in.

Would love to know timeline for a compatible toolbar so i can login to all my web sites again with identity safe, and also for IE9 too!

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Same problem here with the (non-functional) toolbar.

Tomorrow is the launch of the official release of Firefox 4 so let's hope Symantec offers a compatible Toolbar/Identity Safe very soon.

And hopefully they aren't going to wait for the dust to finally settle at Mozilla as the latter are also planning to release versions 5, 6, and 7 of Firefox this year!

https://wiki.mozilla.org/Firefox/Roadmap

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Same problem here. Would be great if someone from Norton would actually give us some form of explanation as to why it still doesn't work with FF, instead of using the same excuse about FF not being officially released yet. FF will be officially released and the toolbar still won't work straight away. It's not like FF4 was developed overnight! Perhaps they mistook the number of people that actually use FF?

IE usage is in decline, and has been for a long time now. Don't take my word for it, take a look at the official statistics that gets released every few months. IE is no longer the only browser around. Developers should take serious note of this. Let's not forget Chrome. Norton doesn't even support Chrome yet?

Please make your product more user friendly by giving us, your paying customers, a choice to decide which browsers we want to use. Don't force us to use IE!

Thank you.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I just downloaded and installed Firefox 4.0 Final and the Norton Toolbar 5.5 does not work.

Unless I do what I did earlier and use the add-on compatibility reporter from mozilla.

You would think that Symantec would've made it compatible already.

-----

To the users complaining my fix does not work. It does there is proof in the form of a screen capture. It is not my fault you can't get it to work.

Windows 10 Pro 64-bit / Norton Security v.22.18.x
Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Come on Symantec ...  let's get er done.  I want the Norton Toolbar so I can start using Firefox 4.  The Norton Toolbar is the one Firefox 4 add-on that is stopping me from using Firefox 4 all the time.  I can do without some of my other add-ons that aren't Firefox 4 compatible, but not the Norton Toolbar.

I'm still stuck using Firefox 3.6.15.  Get it in gear Symantec developers!

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Thank you so much for your help, I was lost without it.  I followed your instructions and like others I couldn't get it to work at first but found by logging into Norton Identity Safe on the task bar and then rebooting Firefox a couple of times all is as it should be and the Norton Tool Bar is back where it belongs!

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I can get the toolbar to show up by following the given instructions, but I cannot get the Password Safe to function. That is the bit that I really need to function!

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

According to the following Mozilla support posting:

http://support.mozilla.com/pa-IN/questions/795428

the API's for Firefox 4 were frozen 5 months ago with extension developers accordingly notified at that time.    So it would appear that Symantec has had plenty of time to "get their act together" in regard to making the Norton Toolbar/Identity Safe compatible with the now officially released Firefox 4.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Yeah, I got it to show up on Firefox 4 (using the SGFC's method "Add-on Compatibility Reporter 0.8.1"), and the Safe Search and Safe Web work but the Identity Safe part seems to not be working. It shows up with all my sites and everything but my passwords do not get filled in...

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I installed the compatibility add on for firefox, and Norton toolbar still does not show up for me to check it when I right click above the address bar.  All my other tool bars are there and checked.

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

As of March 23, Firefox 4 waso fficially released.  I upgraded from from Firefox 3.6.1o 4.0 and my  Norton toolbar didn't  appear I was very surprised.  Now, I'm not just surprised, I'm disappointed in Norton. 

When will Norton catch up and make itself compatible with the second most popular browser in America?   From my point of view you should have been working with the betas of 4.01 so they would be ready upon release.  I'm disappointed.

I do hope that when you finally get it right, you'll let all of know how to  get the Norton toolbar on our  Firefox 4 (not a beta but the real thing).   I expect you will get it taken care of well before its time for me to renew my subscription.

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

The Norton toolbar's incompatibility  with Firefox 4 is bad. bad, bad.  There are  many of us who use the Identy Safe option and now, we are shut out of it.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Trust me. its not compatabile with the final version that was officially released March 22.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I wonder why FF4.0 did not warn this update will disable your add-ons.

When updates to Firefox are found,

  • Ask me what I want to do: Updates to Firefox are installed automatically by default. Select this optionpreference to manually control how and when updates are installed.
  • Automatically download and install the update: When this optionpreference is selected, Firefox updates will be automatically downloaded and will be installed the next time Firefox is restarted. The Warn me if this will disable any of my add-ons optionpreference determines whether you will be warned before the installation of an update which would require an incompatible add-on to be disabled because no newer, compatible version exists. The warning will allow you to postpone installation of the update.
Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

It doesn't work on the officially released version either.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

The screen shoot does not show the identity safe icon only the safe web icon.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I updated to Firefox 4 and no longer have a Norton toolbar.  What is really frustrating is that Identity Safe is not working, even after logging in to it via the NIS menu.  All of my logins seem to have vaporized.  What the heck?  How do I retrieve them and get this working again?  Anyone else run into this problem?

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Everyone ran into that problem mate. It's a real shame for Norton, whatever they say that they are working on a Patch and else...they are already so late. My Norton will expire in two weeks time, next time I'll order another IS, but this is the end of my 3 years long Symantec experience.

Regards,

Saurav.

PC- i7 950►SABERTOOTH►8 GB Corsair XMS3 C9►GTX560 Ti►TX650Mob- Samsung GT-S8500 + SE GV435
Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

do what I did. reinstall the old version for now.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Thanks--sometimes I need that smack on the head idea.  All is good.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

It's just the toolbar though, correct?

Norton's still protecting my computer from malware/viruses/etc.

I never used the toolbar (it was there, I just didn't use it).

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Well, it also made Identity Safe unusable, even if I was using IE.   The web-filtering security was still working along with the virus scanning, etc.  Norton did check out the older Firefox version that I downloaded, so I could see that was still functional. 

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Never used identity safe.

The only part of it I used was site safety. I can go to WOT for that.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Assuming this forum is being regularly monitored by Symantec's technical support, it would be very decent of them to give us some meaningful estimate as to when the Toolbar/Identify Safe matter will be resolved in regard to Firefox 4.  

I'm currently on hold with Firefox 3.6.16 with production PC's until the Toolbar/Identify Safe are made compatible with Firefox 4.

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Hi, here's your answer. Sad, but true...

"Our developers continue to fix compatibility issues between our Norton products and the latest browser releases, and we have some updates on the status. We plan to release an update for NIS/NAV 18.5 and Norton 360 v5 in early May that will address the problems found in both Internet Explorer 9 and FireFox 4. We’re still working on this patch, and testing it thoroughly. Thank for all your help in identifying the issues between the products; that has certainly helped us in resolving these compatibility issues. We will be releasing patches for a few older versions of NIS/NAV and Norton 360, but these patches will take longer to test and release. We recommend that you update to the latest version. As always, updating to the latest version of these products is free with a valid subscription to the product. http://updatecenter.norton.comTony Weiss
Norton Forums Global Community Manager
Symantec Corporation"
Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

With regard to Tony's message on the fix that, normally, Norton never predicts when a new product or a fix will actually be delivered and I understand why.

Any fix that has been sufficiently tested will be released when it is ready without regard to the calendar, is my guess. They are not delaying for the fun of it .....

Hugh
Kudos3 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

After the initial upgrade to FF4, my toolbar disappeared entirely as well. I did follow the instructions of the previous poster who suggested the compatibility reporter add-on, and installed it. This prompted a restart of FF4. After restart, I see that my Norton Toolbar was restored (see screenshot below) along with Identity Safe, however, as I expected, Identity Safe is partially crippled. My logins are all still visible under the dropdown, however, the 'auto-fill' functionality does not work. After the nightmare I experienced last year for Identity Safe with the major 3.6 FF release, I got smart and backed up my Identity Safe logins, so I am not worried about my data, but the product is now crippled. For each site I don't recall the credentials of, I have to call up the login dropdown, reference the password and manually type it in. This is a time-suck and a major drag.

Symantec's inexcusable tardiness on support for something they include in a $60 annual subscription fee suite is a bit outrageous given the lead time they have had on this FF4 release. To wait two weeks and then learn I have to wait FIVE MORE is ludicrous. Hey Symantec: do you plan to pro-rate me for the crippled functionality I must suffer for 2 out of the 12 months I am paying you for your 'suite'?

As those of us who use Identity Safe regularly know, it is a very sweet time-saving module that one can develop a dependency upon -- and a fondness for -- quickly. Crippling it with the market's leading browser forces me to either abandon Firefox for a few months to use IE Explorer or Chrome, or downgrade to an older FF version. But now that I am seeing how blazing fast FF4 is, I am really not sure how to proceed. I can either suffer along with an older slower FF that was really beginning to annoy me with its turtle-like load and run times, or enjoy the blazing fast (6X) new FF4 release but endure the manual typing in of credentials needing authentication until....MAY 2011...??!!

Seriously Symantec....? SERIOUSLY....? Hey Product Management: WAKE THE FRACK UP....!! Your development roadmap priorities are way off base....

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

SAME PROBLEM EXCEPT TOOLBAR IS MISSING. RESET TO FF3.6 AND STILL NO TOOLBAR ETC. THIS DOES SUCK!

ANYONE GOT A FIX SINCE I CANNOT SEEM TO GET LIVE HELP ANYMORE EITHER?

THANKS!

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

hey norton

if you take the same time to fix new virus, we should be afraid of your products .

fire the CEO and put me in charge .

bob

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1


river wrote:

After the initial upgrade to FF4, my toolbar disappeared entirely as well. I did follow the instructions of the previous poster who suggested the compatibility reporter add-on, and installed it. This prompted a restart of FF4. After restart, I see that my Norton Toolbar was restored (see screenshot below) along with Identity Safe, however, as I expected, Identity Safe is partially crippled. My logins are all still visible under the dropdown, however, the 'auto-fill' functionality does not work. After the nightmare I experienced last year for Identity Safe with the major 3.6 FF release, I got smart and backed up my Identity Safe logins, so I am not worried about my data, but the product is now crippled. For each site I don't recall the credentials of, I have to call up the login dropdown, reference the password and manually type it in. This is a time-suck and a major drag.

Symantec's inexcusable tardiness on support for something they include in a $60 annual subscription fee suite is a bit outrageous given the lead time they have had on this FF4 release. To wait two weeks and then learn I have to wait FIVE MORE is ludicrous. Hey Symantec: do you plan to pro-rate me for the crippled functionality I must suffer for 2 out of the 12 months I am paying you for your 'suite'?

As those of us who use Identity Safe regularly know, it is a very sweet time-saving module that one can develop a dependency upon -- and a fondness for -- quickly. Crippling it with the market's leading browser forces me to either abandon Firefox for a few months to use IE Explorer or Chrome, or downgrade to an older FF version. But now that I am seeing how blazing fast FF4 is, I am really not sure how to proceed. I can either suffer along with an older slower FF that was really beginning to annoy me with its turtle-like load and run times, or enjoy the blazing fast (6X) new FF4 release but endure the manual typing in of credentials needing authentication until....MAY 2011...??!!

Seriously Symantec....? SERIOUSLY....? Hey Product Management: WAKE THE FRACK UP....!! Your development roadmap priorities are way off base....


Norton Toolbar does not support Chrome at all! I read somewhere in these forums that they are "considering" implementing the Norton Toolbar in future. According to what I read, Norton considers Chrome not to be "popular" enough, hence the omission of the toolbar. Where have you been dear Symantec developers? When will you realise that you need to stop worrying about IE, and start concentrating on the browsers that are actually in use today?

It is extremely frustrating to have to go back to FF3, after having used FF4 for a brief spell. Unfortunately we don't have much choice. It is agonising having to wait so long for FF4 compatibility, and to think the wait has barely started if we go according to the statement that was made on this forum. "Having to wait until May."

As far as I can tell, and please forgive me if I am wrong, nobody has answered yet about what will happen when FF5 & 6 is released later this year? Does this current fiasco mean we will be in the same boat again? If so, it means that us FF users will be without the Identity Safe for a good few months? Or we will have to be patient and use outdated software?

I was very upset when this whole fiasco first came to light upon the release of FF4. Symantec kept their heads down and hoped nobody would notice. Not a word was said. As far as they were concerned, their product worked with IE9, so screw the rest of us. They even made a statement on this forum to warn people about using IE9 in compatibility mode when accessing the forum. Did they say anything about FF4? No, not a word. It was only when people started complaining, that an announcement was made. It was far too late by then however, the damage had already been done and Symantec had openly displayed their attitude towards FF users.

I had no option but to downgrade to FF3 and "calmed down a bit." However, I have now reached the point where I think it's just totally ridiculous! I still don't fully understand why the Norton Toolbar and Identity Safe is incompatible with FF4. Yes, some Symantec people have made some comments on here, but nobody has satisfactorily explained why we are still having this problem after FF4 was in Beta and RC for so long. Especially after the comments on the Mozilla website about the "five month window" for developers? What did the Symantec developers do during the almost year that FF4 was in development? Concentrate on IE9 instead?

I am sorry to say, but I have now finally lost it with this whole mess! Today is only the beginning of April. That means another whole month until May and supposed compatibility? There is no way I am prepared to wait another month! And still we don't know what will happen when FF5 & 6 is released? Symantec's track record regarding FF, starting with FF3xxx, suggests that it can only be a very long and frustrating year for FF users.

Is it really worth all the hassles when competitors' products are fully compatible with FF4 since day one?

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

<< competitors' products are fully compatible with FF4 since day one? >>

Do you have the documentation to support this comment ?

"fully compatible with FF4 since day one"

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1


bjm_ wrote:

<< competitors' products are fully compatible with FF4 since day one? >>

Do you have the documentation to support this comment ?

"fully compatible with FF4 since day one"


As a matter of fact, I do! Not only can I provide documentation, but I am also talking of personal experience. I was using a competitor's product which also happens to include a password manager. (For the sake of this conversation I shall refer to the Identity Safe as a password manager.) That password manager worked with FF4 when it was still in Beta and it is still working. It also works with Chrome.

My subscription came to an end and I thought I would give something else a try. Based on all the good reviews I read about Norton, and the built-in password manager, I went with NIS. I was extremely happy with it, until FF4 got released. Never in my wildest dreams did I even contemplate this compatibilty issue. It is my own fault however for not doing my "homework" and realising what happened with earlier releases of FF. I genuinely did not expect this problem from such a major organisation like Symantec.

I rely heavily on a password manager and without warning, it became unusable to me. That is what this whole issue is about. I don't think too many people would have complained if the "Safe Web" feature was unavailable for instance. It does not impact on one's productivity, but the lack of a password manager renders one totally helpless.

I would never "make up" something in my posts. Nothing is "sucked from the thumb." Everything I have mentioned can be traced to a source.

Perhaps the time has come for me to bid farewell? I am not going to achieve anything by posting in this forum. I vented my frustrations like so many others, but companies like Symantec are too powerful to genuinely care about "the little people."

If you want proof of said competitor's product, I am happy to oblige.

Regards,

JV

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Well, it's not Kaspersky, who's password manager apparently worked with the Firefox 4 Betas, but does not work with the final release.  As Symantec employees have said, until there is an RTM version available, all the previous efforts to develop compatible add-ons for the new browser can be for naught.

http://forum.kaspersky.com/index.php?showtopic=204089&st=0&p=1625303&#entry1625303

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

I seem to be more the odd-man-out on this one. Not unusual for me. I don't use the toolbar. I don't use Identity Safe. But, I do rely on Safe Web to keep me from wasting time going to bad sites from my Google searches. It saves me a fair amount of time and gives me a certain comfort level.

I have only moved over to FF as my primary browser in the last 6mos and only switched over to NIS in the last year. I never gave it a second thought I decided to upgrade to FF4. Oops! I was unaware of Symantec's past record re: FF. Fortunately, my RoboForm works great with FF4 so I have no worries about not being able to enter ID's, passwords or other form data but, I do miss the Safe Web icons on my Google search listings.

I hope this kind of thing doesn't happen too many more times before my 3yr subscription is up.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1


jvuk wrote:

If you want proof of said competitor's product, I am happy to oblige.


Great... if someone has built a better mouse trap.  I'm very interested.  

What is the product ?

What are the products ?

Please include documentation for all the competitors products that were compatible with FF4 from day one. 

<< jvuk quote: Is it really worth all the hassles when competitors products are fully compatible with FF4 since day one? >>

Since, Firefox currently maintains a 42.4% penetration in terms of browser statistics while IE has dropped to a 26.5% stake..  There may be other users that would appreciate your knowledge.

Your personal recommendations are also welcome.  

Thanks

Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1


tmitch120 wrote:

I seem to be more the odd-man-out on this one. Not unusual for me. I don't use the toolbar. I don't use Identity Safe. But, I do rely on Safe Web to keep me from wasting time going to bad sites from my Google searches. It saves me a fair amount of time and gives me a certain comfort level.

I have only moved over to FF as my primary browser in the last 6mos and only switched over to NIS in the last year. I never gave it a second thought I decided to upgrade to FF4. Oops! I was unaware of Symantec's past record re: FF. Fortunately, my RoboForm works great with FF4 so I have no worries about not being able to enter ID's, passwords or other form data but, I do miss the Safe Web icons on my Google search listings.

I hope this kind of thing doesn't happen too many more times before my 3yr subscription is up.


Not odd so far as I am concerned since I don't use Identity Safe or the Toolbar and I do like Safe Web flags on my Google search and I still get them with the Norton Tool bar unchecked in the toolbars to show context menu. But I use IE8.

This is a genuine question since I don't use FF -- do the OK flags etc not show on Google searches when you are using FF 4? I ask because clearly they do not appear to be dependent on the toolbar appearing as long as the Add-ons are called up by the browser.

TIA

Hugh
Kudos1 Stats

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

Sadly, I screwed up big time.  I "upgraded" FF4 and IE9 within a couple of days.  What did I get?  Two fast browsers neither of which have ny Norton Toolnar and password manager.  At this stage, I'm ready to dump Norton altogether.  If they want to keep me as a customer they'd **bleep** well have my system updated via their internet updating system and have it by May 1.  Enough is enough.  I loaded NIS one, I expect them to take of the problems they created and update my FF4 and IEp browsers.  Further, I'm now using Safari and Opera and if I have to swich browser it'll be to one of them and another security system as well.

Kudos0

Re: Norton Toolbar 5.5 incompatible with Firefox 4 RC1

With no identity safe on either FF4 or IE9, I too am now searching for secirity systems that have a similar password manager.

All I can figure is that everyone at Norton simultaneously fell asleep at the switch.

Good luck in your research. 

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