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Kudos1 Stats

Norton toolbar absent/ Chrome & Mozilla 4.0

How do I make my Norton toolbar compatible with Mozilla 4.0 & Google Chrome? Ran into so many problems with Mozilla, I deleted it.

Replies

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

I have the same issue and have gone through the Norton help, which doesn't help.  It prompts you to re-install Norton, which didn't work.  If you open up Norton, you can find your identity card, but not drag it onto any existing toolbars.  This needs to be fixed as it is a major advantage I used with Norton. 

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

Hi tyme2rit,

The Norton Toolbar is not yet compatible with Firefox 4.  A hotfix should be released soon, as announced here:

http://community.norton.com/t5/Norton-360/Norton-compatibility-with-IE9-and-FF4/m-p/427794/highlight/true#M44349

Google Chrome is not supported.

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

As per the status in the following thread, Norton Toolbar support for Google Chrome is Planned for future version and not available for the current Norton products:

http://community.norton.com/t5/Norton-Product-Ideas/Google-Chrome-Support/idi-p/217509


You can check this thread to know about the status and post your suggestions/comments


Yogesh

Kudos1 Stats

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

 For now,download and install older version 3.6.16 http://www.mozilla.com/en-US/firefox/all-older.html It will overwrite your 4.0, and you will get back Norton tool. I just had the same problem. I didn't uninstall 4.0, just installed 3.6.16, which overwrote vesrion 4.0  .  So, for now use Mozilla 3.6.16, until Norton gets a patch to offset problem with Mozilla Firefox 4.0. Then, you can update it back  to 4.0.

Cheers!

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

Thank you - I installed the 3.6.16 over the 4.0 and everything is working again.  It was quick and easy.

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

The Norton toolbar would become compatible with IE9 in early May. For FF4, a hotfix has been released (check out Hot Issues and Fixes section in the forum). I'm not sure if compatability with chrome is even planned, but it's a widely used browser and with the multitude of vendors that provide secutiy for chrome... Hope we see SafeWeb in google's browser in 2012 beta versions of Norton (I'm talking about SafeWeb, not the whole toolbar).

Kudos0

Re: Norton toolbar absent/ Chrome & Mozilla 4.0

 This hotfix will address issues seen between Firefox 4 and the Norton Toolbar in NIS/NAV 18.5 and Norton 360 v5. Be sure to upgrade to Firefox 4 before installing the hotfix. You can download the hotfix here:http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN Currently, this fix is only available by downloading and installing the file on the above site. The fix will be included in the next major product update via LiveUpdate, but it is NOT CURRENTLY available through LiveUpdate. Also of note: This hotfix will NOT address compatibility issues with Firefox 4 and the Norton Toolbar on the Comcast Norton Security Suite.

Tony Weiss
Norton Forums Global Community ManagerThe Firefox 4 compatibility hotfix is now available. This hotfix will address issues seen between Firefox 4 and the Norton Toolbar in NIS/NAV 18.5 and Norton 360 v5. Be sure to upgrade to Firefox 4 before installing the hotfix. You can download the hotfix here:http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN Currently, this fix is only available by downloading and installing the file on the above site. The fix will be included in the next major product update via LiveUpdate, but it is NOT CURRENTLY available through LiveUpdate. Also of note: This hotfix will NOT address compatibility issues with Firefox 4 and the Norton Toolbar on the Comcast Norton Security Suite.

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