For no known reason the Vault is Closed option has disappeared from the Norton toolbar
Which browser are you using?
My Vault is Closed is visible in IE and also in Chrome 64.0.3282.186 with Norton Identity Safe Extension 1.0.5.
FWIW, The recent Norton Chrome extension update(s) now implement/require the previous Edge / Firefox methodology of PW Vault access / utilization...
The extension update(s) also activate Chrome's Background Apps process support (if not already enabled) to "accommodate" the updated NIS extension ...
Thanks for your response avjohnnie It doesn't fix the problem but I have managed to fix it myself. Don't ask as I can't remember exactly what I did but it mysteriously reappeared. and appears to be working. Thanks again Alastair
Hi Yank thanks for reply Problem has mysteriously self corrected. So problem solved. Thanks again Alastair
If you are experiencing an issue that needs urgent assistance please visit our customer support area:
There are currently 3 users online.