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Kudos1 Stats

Norton Toolbar for Firefox 4

Does anyone know when the Norton Toolbar  wile be available for Firefox Ver 4

TGH

Replies

Kudos0

Re: Norton Toolbar for Firefox 4

Hi TGH,

The forum is for the product of Norton Online Family.  Could you tell us which specific Norton product that the Toolbar is for?

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

I beleive the product in question is Norton Toolbar 5.5 extension for Firefox which in my case came with Norton 360 V5.0.0.125.  While the Norton IPS 2 extension for Firefox continues to work with V4, the Toolbar does not.  Because of compatiblity issues, Firefox has disabled the toolbar extension.  A screen shot of the mentioned extensions is below.

Of course, based on the posting date, TGH was talking about the V4 beta, but the released version is available today and the screen shot is from the released version of Firefox V4.  Also, I have no idea why the orignal post ended up in this forum.

Kudos0

Re: Norton Toolbar for Firefox 4

Hi richardkelleher,

Thanks for the information.  The Online Family team is currently working on the issue intensely and will release a new update to be compatible with the new Firefox 4.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

Moved to own thread for better exposure.
Kudos1 Stats

Re: Norton Toolbar for Firefox 4

Hi All,

We have corrected the issue with Firefox 4 in the latest version of Norton Safety Minder 2.1.0.52.

The version should have been downloaded and installed on your PC via Automatic LiveUpdate.  If you don't have the latest version yet , please click on the "Download Norton Safety Minder" link on the Online Family main page at https://onlinefamily.norton.com/familysafety/loginStart.fs and install it to your PC.

If you have any questions, please let us know.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

Moved to Other Norton Products Board for better exposure.
Kudos0

Re: Norton Toolbar for Firefox 4

My firefox 4.0.1 is telling me that the add on for Norton Safety Minder is disabled  and is incompatible with Firefox 4.0.1  The same exists for norton toolbar

Kudos0

Re: Norton Toolbar for Firefox 4

Katie,

I don't know about FF 4.0, but the Norton Safety Minder does not work with FF4.0.1.

It is true that the Norton Toolbar now works with FF 4.0.1, but not the safety minder.

When do you expect this will be fixed, and how will it be distributed.

Kudos0

Re: Norton Toolbar for Firefox 4

jabramsxx,

We corrected the issue with FF 4.0, then Mozilla just released another update 4.0.1.  We are working on the issue and it will be distributed updates via Automatic LiveUpdate.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

Ah, but when?

Kudos0

Re: Norton Toolbar for Firefox 4

Hi  jabramsxx,

Thanks for your patience.  For now, the workaround for the issue is to remain at Firefox 4.0 until the compatibility update is released.

We are currently working very hard on the issue and will release the update as soon as possible.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

When a fix comes out for Firefox 4.1, I think an e-mail should be sent to us. That way we will know that it is safe to download the new firefox version....

Kudos0

Re: Norton Toolbar for Firefox 4

Hi humility,

The new update will be distributed via Automatic LiveUpdate from Norton Online Family.  You don't have to download it manually.

Thanks,

Katie

Thanks Katie
Kudos0

Re: Norton Toolbar for Firefox 4

Is there some way to reacquire my list and passwords that I lost when I upgraded to firefox 4.

Kudos0

Re: Norton Toolbar for Firefox 4

just update your norton 360

Kudos0

Re: Norton Toolbar for Firefox 4

It seems that the Norton Toolbar works with all versions of Firefox now.

Thanks Katie

TGH

Kudos1 Stats

Re: Norton Toolbar for Firefox 4

Hi All,

On July 13th,  the Norton Online Family team released Norton Safety Minder version 2.2.0.26 which is compatible with Firefox 5.01 and 4.01.  The Automatic LiveUpdate will distribute the latest Norton Safety Minder update to you automatically. 

We appreciate your patience.

Thanks,

Katie

Thanks Katie

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