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Kudos0

Norton Toolbar missing from IE 11

My wife’s PC (Windows 10; IE 11; Norton 360 Premier V 22.9.0.71) will not display Norton toolbar and it doesn’t show up as an option when you right click on the blank toolbar. So auto fill doesn’t work. Could you help us figure out how to get Norton toolbar back? It used to work (about 2 weeks ago), and auto fill also worked.

Sorry, I guess I originally posted this in the wrong category (Norton Internet Security / Norton 360 / Norton AntiVirus). I didn’t know how to move it so I copied and pasted.

Thanks in advance for your help.

John

Replies

Kudos0

Re: Norton Toolbar missing from IE 11

Hi John, am not an expert but am having issues with ID safe, Firefox and IE11 at moment. In fact have had to disable the Toolbar in IE to get the browser to run. Have you checked Tools/ Managed Add owns to see if yours is disabled. If your issue is not part of the many being experienced st the moment try an online chat with Support through the help centre in your Norton product.

Kudos0

Re: Norton Toolbar missing from IE 11

Hi, @jm9816.  Welcome to the "Norton Toolbar/Norton Identity Safe" threads.  Please browse the other topics here; you'll find that you have lots of company, including me.  There is a problem with the Toolbar and Identity Safe under version 22.9.0.71.  Symantec is aware of and working on the issue.  I and others have uploaded logs and IE dumps to Symantec.  Lots of us waiting for a resolution.

Kudos0

Re: Norton Toolbar missing from IE 11

Thanks for the help. I have been away from the computers for a while, so kind of late getting back to this. I did check manage add ons and it is enabled. I have the exact same setup on my PC and the toolbar works, autofill and vault work perfectly. Hers not so much.

thanks again, John

Kudos0

Re: Norton Toolbar missing from IE 11

I am also missing Norton Tool bar on Chrome, but still have it on Firefox

Kudos0

Re: Norton Toolbar missing from IE 11

Hello Don Turner Bali...

Please check to see if everything is enabled in Chrome for the Toolbar. Then you can try disabling your other extensions to see if any conflict. Add one back at a time. If that doesn't work, then try the Remove and Reinstall Tool.

www.norton.com/nrnr

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.

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