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Kudos0

Norton Toolbar not fixed, Video Supervision Horrible: Cartoon porn on the lose

Hi,

I've spoken to your agent SriKandy this morning (asia time). Just after your agent reinstalled the norton family toolbar this morning. My child wakes up and disabled it and none of the video supervision feature works properly now.

Please bring a solution to this immediately, I am planning to change products now.

Please enhance your video supervision to be able to block individual videos and channels too, my child has been viewing cartoon porn for months now.

What am I paying premium for?

Replies

Kudos0

Re: Norton Toolbar not fixed, Video Supervision Horrible: Cartoon porn on the lose

Hi Xerobeat,

You mentioned: "My child wakes up and disabled it and none of the video supervision feature works properly now."

Do you happen to know what steps the child takes to "disable it"?

To avoid and limit the possibility to tamper/disable the system, please give non-administrative rights (limited or restricted) to your child’s  user account and keep the password for your Norton Online Family account away from the child.

Thanks

Katie


 

Thanks Katie
Kudos0

Re: Norton Toolbar not fixed, Video Supervision Horrible: Cartoon porn on the lose

Hi,

I'm switching to McAfee. they are providing me what i need.

Thank you

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