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Kudos0

Norton Toolbar not seen in Firefox 27

LiveUpdates and Firefox 27 but no Norton Toolbar found in the browser.

Premier Edition of Norton 360, v20.4.0.40,

Windows 7

The toolbar is ABSENT when running the browser.  Add-Ons show it listed and enabled, but still it is absent in Firefox 27.

.

Just rechecked.  Norton Toolbar is DISABLED, and is still version 2013.4.5.2;

still the problem is not taken care of even with updates to both Norton 360 LiveUpdates, and having Firefox 27.

Replies

Kudos0

Re: Norton Toolbar not seen in Firefox 27

You problem may be you have not run LiveUpdate until it responded"no updates found".

Did you receive the Patch and Apply it?  Have you rebooted if you have receivied the patch?

Did you upgrade to F 27 prior to knowing you received the patch?

Kudos0

Re: Norton Toolbar not seen in Firefox 27

I'm having the same problem. Firefox automatically updated today and my Norton Toolbar has disappeared as well. I have rebooted my computer twice and ran live update several times and it still does not appear, yet under my add-ons Extensions it does list Norton Toolbar 2014.6.2.3 as being incompatible with Firefox 27.0

Kudos0

Re: Norton Toolbar not seen in Firefox 27

This seems to happen fairly often and is sometimes fixed by bringing Norton fully up to date until told no more updates are to be found, and then doing a clean reinstall of Firefox.

This seems to help Firefox and Norton play well together.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Norton Toolbar not seen in Firefox 27

I tried doing the clean install of Firefox and it's still not compatible with Norton Toolbar.  I've also re-booted my computer several times and ran live update numerous times until no updates are available. Is there a downloadable patch? Thanks.

Kudos0

Re: Norton Toolbar not seen in Firefox 27

Hi,

You may wan to follow the procdure in this thread:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Noron-Toolbar-in-Firefox-27/m-p/1091397/highlight/true#M17746

Plese let us know how things go.

Kudos0

Re: Norton Toolbar not seen in Firefox 27

Just now read what yank referred to downloading, downloading, uninstalling and reinstalling the two programs.

Can one just download the Norton Toolbar uptodate version and install it?

Kudos0

Re: Norton Toolbar not seen in Firefox 27

No, unfortunately. There is a seperate stand alone Identity Safe, but you can't update the toolbar seperately.

Windows 10 Home X 64 Norton Security Premium Current
Kudos0

Re: Norton Toolbar not seen in Firefox 27

Norton Toolbar is working again in Firefox 27.  Apparantly no needing to do anything special or any new action.  Just is working again, as seen when using the browser today, this afternoon. 

Add -ons Manager shows:   Norton Toolbar 2013.4.8.1.

Firefox 27.0

Windows 7

Norton 360 Premium version 20.4.0.40  (as usual on this machine, set for automatic liveupdates)

Kudos0

Re: Norton Toolbar not seen in Firefox 27

Firefox 27.0.1 is now out. If updating from the Help tab in Firefox causes problems with the toolbar, try a full clean install of Firefox.

I just did this, and the toolbar is working properly.

Windows 10 Home X 64 Norton Security Premium Current

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