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I have a Yubico Key the YubiKey 5C NFC and I'm trying to add it to my Two factor Authentication as backup. It shows plug in and push the button. When I do that noting happens. It just shows that same picture plug in your security key. I've tried on a couple different ports and nothing. I can set it up with the Yubicokey Authenticator, but it won't setup direct to the key. So are these keys supported?
Thanks.
Posted: 28-Feb-2022 | 3:19AM · Permalink
Well its good to see that there is some replies to this issue I'm having. Then there is also others whom are having the same issue. Yet it seems unreported. I'm yet to see a mod come in here and say one word. Think its time to take this up a notch. Some calls might have to be placed.
Posted: 28-Feb-2022 | 7:41AM · Permalink
There is nothing that can be done by anyone here in the forums. All that the forum admins can do is escalate the issue to the appropriate departments. I have asked for this to be done for this thread.
Posted: 28-Feb-2022 | 10:20AM · Edited: 28-Feb-2022 | 10:51AM · Permalink
Since Chrome and Edge starts deprecating the APIs, blocking U2F library, you can extend the use and add other MFA for future. Here are the official work around links by both Google and Microsoft.
* https://chromeenterprise.google/policies/#U2fSecurityKeyApiEnabled
* https://docs.microsoft.com/en-us/deployedge/microsoft-edge-policies#u2fs...
Please only update this if you know what you are doing, and comfortable with registry edit (obviously, this is for Windows). Also, you can contact tech support if unable to/cannot modify to extend the API for U2F.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
"U2fSecurityKeyApiEnabled"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge]
"U2fSecurityKeyApiEnabled"=dword:00000001
Edit -- alternatively, you can download and install Chromium 97 to temporary log in with U2F as MFA.
Posted: 18-Mar-2022 | 8:37AM · Permalink
Just want to follow up, the engineering team has replaced U2F with WebAuthn functionality, so Yubikey should work correctly now. Thanks again for your patient and bringing this issue to attention!
Re: norton two factor authentication security key supported devices
Posted: 28-Feb-2022 | 10:20AM · Edited: 28-Feb-2022 | 10:51AM · Permalink
Since Chrome and Edge starts deprecating the APIs, blocking U2F library, you can extend the use and add other MFA for future. Here are the official work around links by both Google and Microsoft.
* https://chromeenterprise.google/policies/#U2fSecurityKeyApiEnabled
* https://docs.microsoft.com/en-us/deployedge/microsoft-edge-policies#u2fs...
Please only update this if you know what you are doing, and comfortable with registry edit (obviously, this is for Windows). Also, you can contact tech support if unable to/cannot modify to extend the API for U2F.
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome]
"U2fSecurityKeyApiEnabled"=dword:00000001
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Edge]
"U2fSecurityKeyApiEnabled"=dword:00000001
Edit -- alternatively, you can download and install Chromium 97 to temporary log in with U2F as MFA.