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Kudos0

Norton Utilities 16 activation

Need assistance with my Norton Utilities 16 activation?  I ran the suggest short program< as suggested. It told me I had the current version of NIS?  When I got to activate the Utility program the "Activate Now" button is grayed out, even when information is completed on the form,  I can either Purchase a key or cancel.

Replies

Kudos0

Re: Norton Utilities 16 activation

Need assistance with my Norton Utilities 16 activation?  I ran the suggest short program< as suggested. It told me I had the current version of NIS?  When I got to activate the Utility program the "Activate Now" button is grayed out, even when information is completed on the form,  I can either Purchase a key or cancel.

Kudos0

Re: Norton Utilities 16 activation

Need assistance with my Norton Utilities 16 activation?  I ran the suggest short program< as suggested. It told me I had the current version of NIS?  When I got to activate the Utility program the "Activate Now" button is grayed out, even when information is completed on the form,  I can either Purchase a key or cancel.

Kudos1 Stats

Re: Norton Utilities 16 activation

Hi,

Posting twice won't help.

I suggest you contact Customer Support for assistance.  www.norton.com/chat  Live Chat using your computer keyboard is often the quickest way.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Utilities 16 activation

Thank you sir.

Kudos0

Re: Norton Utilities 16 activation

You're welcome.

Please let us know how you get on.

Thanks!

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Utilities 16 activation

The second post was to qualify, the fact I found solution for and issue this past Dec but my copy was more recent then the solution...sorry bad grammar but working on two projects plus this..Thank you for your assistance.

Kudos0

Re: Norton Utilities 16 activation

Hi,

When you purchased NU you shoulld also have received the necessary license key. It is different/separate from the subscription key needed for NIS.

Keep us posted

Dick Win 10x64 current current NSBU
Kudos0

Re: Norton Utilities 16 activation

If you no longer need assistance with either thread please mark one of the messages in each as the solution.

Thanks

Dick Win 10x64 current current NSBU
Kudos0

Re: Norton Utilities 16 activation

thank you sir, I have that information, the problem is when I file out the activation screen the tab to submit the required info, is "grayed out, only the Purchase and Cancel buttons are active.
Kudos0

Re: Norton Utilities 16 activation

sorry issue is unresolved...I found a "solution" to a earlier problem but when I applied that fix, the recommended solution said my program was newer that the recommend solution...believe me, I will gladly let everyone know when it is fixed, and ask for you all as witnesses in any divorce action :)
Kudos0

Re: Norton Utilities 16 activation

Are you using a Windows account with admin privileges while installing Norton Utilities?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Utilities 16 activation

so far, the issue is on 2 Win acct...on is win 7 and the second is on a win 8 non touch screen...same issue on both and I run as admin on both, thanks Pete

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