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Kudos0

Norton Utilities

I just downloaded Security Deluxe and the package included a product key for the Utility but I can't find how to download it on the website.  As my computer is a Mac I can't setup anything from the CD.  How can I download the Utilities program?

Replies

Kudos0

Re: Norton Utilities

Unless you are running Windows on your MAC, it is incompatible with the MAC OS. See the System Requirements tab here.

If you are using Windows you can download Norton Utilities from    www.norton.com/nu16

Then enter the key you received in your package.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Utilities

I said that I have a Mac and not a PC with windows.  If I was able to download, the Mac version, of the security software why couldn't I download the Utilities?  I paid for it and the package said that it can be used on both PC's and Mac's.

Kudos0

Re: Norton Utilities

I was asking if you were using a feature on MACs that allows you to run Windows.

Did the package specifically say that the Norton Utilities could be used on MAC and PC, or was this reference to the Norton Security product.

If you feel you paid extra for the package deal, you can contact Support and ask for a refund, then just purchase the Security product.   www.norton.com/chat

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Utilities

Peter has already posted a link to NU16 System Requirements which shows it is only compatible with Windows machines.

Microsoft® Windows® XP SP3 (32-bit only)

  • CPU: Pentium® or equivalent 233 MHz (minimum) | Pentium or equivalent 300 MHz (recommended)
  • Memory: 64 MB (minimum) | 128 MB (recommended)

Microsoft Windows Vista® (32-bit and 64-bit)

  • CPU: 1 GHz
  • Memory: 1 GB

Microsoft Windows® 7 and Microsoft Windows® 8

  • CPU: 1 GHz
  • Memory: 1 GB for 32-bit | 2 GB for 64-bit

Microsoft® Windows® 10 (32-bit and 64-bit)

Additional Hardware Requirements

  • 100 MB of available hard disk space
  • SVGA (1024 x 768) video
  • CD-ROM or DVD drive (if not installing via electronic software download)
  • Internet connection (to activate product and receive product updates)1

1 User is responsible for Internet service provider account, all Internet access fees, and phone charges.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Norton Utilities

I don't have Windows in my Mac.  The box says "Our best protection for your PC's, Mac's, Smartphones and tablets".  The lable on the box for the Utilities says "improves overall PC performance".  I didn't see that as I bought it online.  I assumed that all included would work for both.  I bought it at a very good sale price so it would cost me more if I got the refund and just bought the Security program.

Kudos0

Re: Norton Utilities

I did go to the chat and got what I needed to know.

Accepted Solution
Kudos0

Re: Norton Utilities

Glad things worked out for you.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Utilities

I have the same problem you had, what did you find out.

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