Norton Utilities Changing Power Plan
Posted: 07-Mar-2022 | 5:54AM · 1 Reply · Permalink
After Norton Utilities Premium was updated a few days ago I found that I had the same problem described in "Norton Utilities Changing Power Plan", viz., I could not change the Windows 10 power plan.
When I followed the advice at the the previous post by toggling the "Power Optimizer" to off in the "Real-Time Boost" section I ran into a problem. I was able to then choose the "Balanced" power plan. However, when I put the computer to sleep via the Windows menu, closing the laptop lid, or letting Norton set sleep after a Quick Scan, the computer would not sleep. I discovered this by closing the lid and putting the laptop in a carrying bag. Hours later when I went to use it, it was very hot and the battery was dead. Further, I had to do a hard reset to get the computer to reboot.
Thereafter, no matter how I set sleep mode, I could not wake the computer, a Lenovo Flex 5 laptop. I would always have to hard reboot it, i.e., by holding the power button for several seconds.
I finally turned the Norton Utilities "Power Optimizer" back on and the computer's sleep ability seems to have been restored.
I am using Norton Utilities Premium, version 21.4.5.428
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