As a "Loyal" Subscriber to Norton 360 Platinum I was given a subscription free for Norton Utilities Premium. This was due to expire in 2050.
I was disappointed and annoyed when I found the free subscription "Disabled" and was required to reactivate. The steps to achieve this were followed a number of times and was unsuccessful.
On looking at various Forum entries, it would appear this issue is ongoing and some months old without explanation, apology or solution.
It appears Norton is reneging on its offer to reward loyalty and expects another fat subscription fee to "upgrade" to a newer version.
Having just paid to extend my 360 subscription at full price, I consider this unfair. This being so, as no warning or discussion has been allowed.
So much for Loyalty.
May I suggest immediate "Re- enablement" of my subscription for Norton Utilities Premium along with the same action for other so effected users? An apology would also be appropriate!