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Kudos2 Stats

Norton Utilities Ultimate Won't Run

I have Norton Utilities Ultimate installed on four computers, two running Windows 10, two running Windows 11 and today Norton Utilities refuses to run on any of them.  The initial splash screen comes up and then the main interface but two seconds later it disappears.  I have tried uninstalling / re-installing but nothing helps.  The other components of Norton 360 seem to be working fine.

Anyone else having this issue and/or can offer a solution?

Thanks!

Replies

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

Hi, I'm having exactly the same issue, used to work fine but tonight when I open it via the My Norton dashboard or I open it directly, Utilities will open the splash screen and then disappear. I attached a screen shot of what I get shown for a second before it disappears.

I also uninstalled and reinstalled twice, I ran the Norton Auto Repair , I ran a full scan and has not changed anything.

This used to work flawlessly and now its completely useless. This needs to be fixed!!

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

Hello, I am having the exact same problem. I haven't found any solutions.

Computer : Windows 10.

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

I have the same problem in Windows 10, also reinstalled.

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

I also have the same problem with 2 different pc's. 1 runs w10 and the other w11. I have reinstalled on both machines. That made no difference.

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

Same problem with 2 different pc's. 1 with w10 and the other with w11.  tried everything including reinstalling.  Makes no difference.

Utilities Ultimate will not run.  Even tried running as administrator.

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

yeah same here i called them and had them remote in my pc what a waste of time. when i realized it must be there service. i have it on 3 pcs and none are working.

Kudos0

Re: Norton Utilities Ultimate Won't Run

Something on their side, 2 computers doing the same thing, starts to load then just closes, Did a system recovery from Acronis and same thing... Not a computer issue if having same issues across different computers. Only thing we can do is wait.

Kudos0

Re: Norton Utilities Ultimate Won't Run

Hi all, just retried now with the desperate hope that something may have changed overnight and it actually worked. No issues and its working like it used to, I really hope that it is working for you all as well now. Happy Holidays!

Kudos0

Re: Norton Utilities Ultimate Won't Run

Happy to say that this morning the software is running normally on my Win 10 and Win 11 computers.

Hope everyone else finds the same results!

Kudos0

Re: Norton Utilities Ultimate Won't Run

As I said server side issue on thier end....Mines working as well... if you get the reactivate to repair or whatever it says...(the page times out if you click it)... Just change key to your original code and reactivate.

Kudos1 Stats

Re: Norton Utilities Ultimate Won't Run

just get the update ther came two days later that fixes the problem

Kudos0

Re: Norton Utilities Ultimate Won't Run

Yes, my problem was solved too. It is great to consult this community as unlike Apple or Microsoft, Norton does not provide technical support unless paid (Their chatbot is totally inadept)

Thanks everyone!

Kudos0

Re: Norton Utilities Ultimate Won't Run

you soon get the new norton Utilities Ultimate they are testing it now and soon you get upgratet to 23.3

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