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Kudos0

Norton vault closes everytime MS Edge closes. Win 10

Windows 10 Home ver. 1709. When I close Microsoft Edge, the Norton vault closes, so I have to log in everytime I open it. I checked the settings and it is not set to close after inactivity. It is set to "Ask for my passwork at the beginning of each login session". Could someone help me so I don't have to type vault password every time?

Thanks, John

Labels: Windows 10

Replies

Kudos0

Re: Norton vault closes everytime MS Edge closes. Win 10

Hello jm9816 The Edge browser itself forces the vault to close when Edge is closed by default for security purposes in its design. This is due to the Edge extension only supporting a cloud vault.

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1803 / build 17134.48 / NSBU 22.14.0.54 / Norton Core v.237 / Norton BETA tester
Kudos0

Re: Norton vault closes everytime MS Edge closes. Win 10

Thanks Soul Asylum, that was a quick response.

I'm also having trouble getting Edge to auto fill my contest forms, etc.

When I open the browser, I have to unlock the vault and it will let me log in to the site by clicking on the box that appears from my vault, but when I click on a form, it doesn't do anything that I can see. Is this due to what you said about only supporting a cloud vault? Any ideas would be appreciated 'cause I would like to use Edge as my default browser.

Thanks, John

Accepted Solution
Kudos0

Re: Norton vault closes everytime MS Edge closes. Win 10

Hello again. When you said;

but when I click on a form, it doesn't do anything that I can see

Make your default browser Edge in your settings if you have not done so already. Please note - The Edge extension presently does not support other Identity Safe Vault item types such as addresses, payments, and notes.  Therefore if the form info is one of those types that is the reason for that. Norton may add that functionality in a future extension release.

https://support.norton.com/sp/en/us/home/current/solutions/v113038371_EndUserProfile_en_us

Cheers

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1803 / build 17134.48 / NSBU 22.14.0.54 / Norton Core v.237 / Norton BETA tester
Kudos0

Re: Norton vault closes everytime MS Edge closes. Win 10

Thanks again SoulAsylum,

I did change to Edge as my default browser. When I fill out contest forms or want to fill out an order form with all my info, I guess I'll just use MS Explorer. Many thanks for your quick help. Maybe Norton will get on the ball and make Edge work just like IE does with the vault.

John

Kudos0

Re: Norton vault closes everytime MS Edge closes. Win 10

You are most welcome sir!! Glad to assist. Have a great weekend.

Cheer

Retired military (Navy 1980-2002) "From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Professional x 64 version 1803 / build 17134.48 / NSBU 22.14.0.54 / Norton Core v.237 / Norton BETA tester

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