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Kudos0

Norton vault filling wrong user name password for different urls

I have been job searching online and many companies are using taleo.net with a personalized named appended, such as the following:

https://dtt.taleo.net/careersection/iam/accessmanagement/login.jsf
http://kp.taleo.net
http://ch.tbe.taleo.net/CH06/ats/careers/apply.jsp?rid=12107&org=EPICOR&...

Norton will not enter the same password as last used with all of these links. I have the same problem with these links:

https://xjobs.brassring.com/TGWebHost/defaultlogin.aspx?SID=^ypFHi0HhS61TpBoXDu/IZ/QqzV_slp_rhc_cOI/B8pHl0phCRjmP3YV3ElPvsw==

https://sjobs.brassring.com/1033/asp/tg/cim_default.asp?SID=^U1Z6CwwXh80E2xeiu81ceIoJZ1vX5TdQRWOAYCbmRKubteMcg4Q5hbcXh4mj4Fum&RegType=SubmitNow

How do I get Norton to treat these links as unique. To my eye they look like unique links but Norton thinks they are all the same. really?

Replies

Kudos0

Re: Norton vault filling wrong user name password for different urls

Hi jendayiB,

Perhaps you could try to report the issue to Norton. 

Navigate to the URL that is causing the situation, Select Vault is open, and then select Options (for Current Site) and then Report an issue with this site.  This will open a new page for you to fill in the information about the situation you're experiencing.

Kudos0

Re: Norton vault filling wrong user name password for different urls

Will do, thank you

Kudos0

Re: Norton vault filling wrong user name password for different urls

It's working as intended.  It goes by domain name, you only have 2 domains listed taleo.net and brassring.com.  It doesn't matter how different they look, it's the same domain.

You can have multiple user logons for the same domain but you can't use the same logon more than once per domain.

Dave

Kudos0

Re: Norton vault filling wrong user name password for different urls

Observation:
It wasn't always this way...  v20 (or was it v19?) and prior IDSafes permitted multi-host shared-domain recognition and credential storage. I had several of these under the old IDSafe storage format system and recall getting the "bitch prompts" that ensued when these were imported into the updated IDSafe format. This change was instituted commensurate with the onset of the v21 (or maybe it was with the v20?) versions of IDSafe.  From that point in time this restriction has been carried forward into all subsequent IDSafe versions since.  And IMO, it's a stickler of a behavioral change and a rather short-sighted one at that...   Aside from the OP's examples, there are many other sites (many of which are governmental) with which the IDSafe can no longer be used to store log-on credentials because of this adopted limitation.

Presumption being:
This was intended as a storage economizing maneuver meant to curtail "free to use" cloud space requirements commensurate with the advent of the more persuasive cloud adoption versions of IDSafe?

Kudos0

Re: Norton vault filling wrong user name password for different urls

Thanks, Dave. It's very anoying because Norton will auto fill the passwords even if I try to change it. I have to shut down the Vault to enter the correct passwords for the door I'm trying to enter.
Kudos1 Stats

Re: Norton vault filling wrong user name password for different urls

When I said it was "by design" I did not mean to infer that I agree with that design.  I think it sucks.

This system I'm on right now is still using version 20.  I never upgraded it because I like the way identity safe is more part of the browser than a seperate program.

I also live in California and almost all goverment sites are in the same domain ca.gov

But like I said, I can have multiple logons for the same domain as long as they are different "user names".  I just can't use the same user name more than once.  For instance at my insurance company site (Blue Shield) I can have one logon with my name and my password and another one with my wifes name and her password.  When I go to the website to logon, what looks like an "information bar" appears at the top of the browser and I can select what logon to use.

Of course, a lot of sites use your email address as the logon so you can't have multiple logons for the same domain unless you use different email addresses for each logon.

But the whole thing is a poor design, you should be able to have have multiple logons with the same "username" on any domain.  They could have designed it so you could choose them some other way, maybe by nicknames or descriptions.

For all my logons to ca.gov (I have a business so there are a lot more) I use the "notes" section to keep track of usernames, pin numbers, passwords etc.  Something else that seems to have changed for the worse recently (the notes).

Dave

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