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Norton Vault no access
Resolved this with the help of Sunil_GA and support team in Aug 16. Worked fine for 12 mths and suddenly not working since Sunday Oct 1 2017. No longer working in IE4 v11.0.45 or Chrome Version 61.0.3163.100 under Windows 8.1. High Speed Net connection now available. Full Scan and Live Update and backup all performed today.