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Kudos0

Norton Vault not working properly with NORTON 15 ?

Hi All :)

Since updating all my machines from NIS 14 TO Norton Security with Backup 15 the following is occuring...

The Norton Vault (which holds passwords) is ONLY working on SOME sites it USED to work with using NIS 14...

As an example, and this particular example is a little amusing.... Norton Mobile Security login page it NO longer works....

Also several of my suppliers pages it no longer works....

It seems random ...some do..some dont although the mobile security page NEVER works now..... although obviously I can manually type in user name and password...

It almost seems like Norton vault is not seeing some pages at all.... and before anyone asks, YES the vault is open...and closing it and reopening makes no difference at all :(

Any ideas please....

All the best Brett :)

Replies

Kudos1 Stats

Re: Norton Vault not working properly with NORTON 15 ?

hi Brett

This is a common problem at the moment known to Norton, there are numerous posts on here about it, I have a problem logging into my email Accounts and signing in to the Norton forum.

Hopefully Norton will sort it out soon.

Michael

Kudos0

Re: Norton Vault not working properly with NORTON 15 ?

Hi Michael :)

I did read a lot of posts to see if it was common..lol

But obviously missed those....

Thanks for the time given to reply :)

All the best Brett :)

Kudos0

Re: Norton Vault not working properly with NORTON 15 ?

Just to pile on... I am having the same issue. Amazon, Facebook, etc. not working.

Kudos0

Re: Norton Vault not working properly with NORTON 15 ?

Hi Jules :)

I hate to say it but now having read all the posts about this....it has been going on for a fair while... :(

Norton keep saying they are looking in to it....

For months.... :(

I doubt it will be cured soon...

All the best Brett :)
 

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