Not what you are looking for? Ask the experts!
Norton VPN is giving me headaches! At first, it made my various browsers think I was in a number of foreign countries, so I could on;y get the news feeds of that country, and could not access and domestic sites, including even AOL or Google !!! After seven (I think) individual 'chats' it seemed the problem was solved. But, ALAS! Not so fast there, buddy ! Now, my access to various browsers is as slow-as-molasses : only 'reasonably' fast after I actually turned off the VPN, but possible. Not so possible to reach anything 'beyond' the browser. I couldn't even reach the Norton site ( 'timed out' after three seconds ) via my browsers but only by accessing the 'help' link on the Norton task bar icon. So, I was ready for my eighth 'chat' ! How does 'estimated wait time' of '1 minute, 17 seconds' (almost immediately followed by 'we are experiencing . . .) and then '0 minutes, thirty seven seconds turn into ten minutes or more ??? I think my hair was starting to smoulder ! How can I get a refund on VPN subscription? There is no link to send an e-mail, and as I've explained several times, I'm hearing impaired and the telephone isn't a viable solution. HELP !!!!!