NORTON VPN NOT WORKING - MAC MONTERREY
Posted: 09-Nov-2021 | 7:46PM · 1 Reply · Permalink
I upgraded My Mac Operative System and I am using Monterrey. Since I made the upgrade, I am not able to connect to the VPN (had the same issue I read on other posts - not working, not connecting, showing errors).
I read this post and followed the steps: https://support.norton.com/sp/en/us/home/current/solutions/v135211375
On step 2, it says:
Open your Norton device security product on Mac.
In the My Norton window, next to Secure VPN, click Turn On.
I open Norton security product and I don't see on My Norton window, next to Secure VPN, click Turn On.
I can't proceed, so I don't get the pop-up window to add the VPN from steps 3 and 4.
How can I fix this? Attached is the screen from Norton Product. Doesn't show "My Norton window, next to Secure VPN, click Turn On.".
Re: NORTON VPN NOT WORKING - MAC MONTERREY
Posted: 11-Nov-2021 | 10:50AM · Permalink
I called Support and I installed Norton 360 that includes the VPN. The previous wasn't working since it was a different plan that had the VPN provided by an external company that works with Norton. The issue was with the new operative system from Mac, Monterey.
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