Norton VPN popup - no "Don't ask me again" option
Posted: 28-Feb-2021 | 8:30AM · 7 Replies · Permalink
After a Norton update on 2021-02-24, every time that I connect to WiFi (in my home), I get a constant popup regarding downloading / turning on Norton's VPN service. There is no "Don't ask me again" option. I already have a VPN service. Norton needs to add the "Don't ask me again" button to this sales pitch.
I have went through ALL of the visible settings, and cannot disable this harassing and unwanted sales pitch. I have been a Norton customer for nearly 20 years (in one form or another), but I will move to a different antivirus software if this annoyance continues.
I open a case with Norton Customer Service on 2021-02-25, and have not received any response as of yet.
Attached is a photo of the constant popup message.
Re: Norton VPN popup - no "Don't ask me again" option
Posted: 02-Mar-2021 | 3:30AM · Permalink
Hi @Jon S.,
Thank you for posting on Norton Community. We are aware of this behaviour, and we are working on it. Meanwhile, as a workaround, please open Security History. For the Suspicious Network Detected entry, please click on Trust This Network button to stop notifications. Thank you for reporting this.