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Kudos0

Norton Wi-fi Privacy

Okay, most of us who have been living with Norton Wi-Fi are very familiar with the severe speed reductions when the VPN is on. Norton will be losing many of us if they do not create a more robust network (quickly) with many more servers to take care of the usage. While I am impacted severely with 60 - 75% reduction, my speed at home starts out at 100 MGbs so even the severe reduction is adequate for my needs at this time. I spent enormous time with Norton tech support to deal with this which was obviously a waste of time since Norton management already knew about the issue. In general some speed reduction using VPNs are normal and should be expected. I just do not see this product as it is developed at this point is ready for prime time, nor is it competitive. Other VPNs offer wired VPN along with the Wi-Fi option and many other useful features. I like Norton products and leverage their other products but in the next couple of months I will be exploring switching VPN services.

Replies

Kudos0

Re: Norton Wi-fi Privacy

I understand your concern over the amount of the speed loss. For me, it can be intermittent. Sometimes I get almost full speed (even though that is only 15MBPS), and other times I drop down to 7.

Other VPNs offer wired VPN along with the Wi-Fi option and many other useful features.

Norton's product will protect your wired devices. What other useful features are you referring to?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wi-fi Privacy

I am running Norton Wi-Fi Privacy version 1.2.162 on a notebook running Windows 10 Pro version 1709, build 16299.192.  This is sooo slooow that I am giving serious through to uninstalling it.  Am I on the most current version?  Are there any tricks to speed this up?

Kudos0

Re: Norton Wi-fi Privacy

The speed reduction you see, may be a geographic issue. Try choosing another country for your virtual location. That is the only thing you can control that might have some bearing on this. 

If you cannot get any better speeds, then you could try contacting Norton Support  to see if they have any more insight into this. And if they cannot help, they would be able to arrange a refund, as long as you have purchased the NWP within the last 60 days.

Things happen. Export/Backup your Norton Password Manager data.
Kudos1 Stats

Re: Norton Wi-fi Privacy

There will be only three changes you can make to help your situation. One it to manually choose a different server location although this is probably not going to change much since the default is a server that is chosen for maximum benefit at any given time. The second is to replace your network adapter with a more robust one. This of course may not be practical due to cost/benefit analysis. The third option is to purchase a higher speed bandwidth coming into the location you typically use the Wi-Fi. This is really only practical at home to consider. Typically guest Wi-Fi in public locations are slow to begin with so when you add in the Wi-Fi privacy it will slow down considerably. I have a dedicated 100 Megabyte coming into my home so even when it is reduced in half it can still provide some functional benefit. On Norton side, the only thing for them to do is eventually provision additional servers. It is very frustrating.

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