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Kudos0

Norton Wifi Security - 503 Service Unavailable

hi team.. keep on getting 503 error when VPN is connected. Can you help to check please?

Connected to Singapore Server. For your information please.

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 15896921


Varnish cache server

Replies

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

happen again.. Error 503 Service Unavailable Service Unavailable Guru Meditation: XID: 19043350 Varnish cache server

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 16750145


Varnish cache server

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

What web site are you trying to access when you get this error? We occasionally see this message when trying to access forum pages. It has nothing to do with NWP. More an issue with the specific web site.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

the error that I posted were from different website. 

one of the it is http://www.espnfcasia.com/

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

As I noted, that error is related to the server at the web site you are viewing. Here is some info.   http://www.technoreply.com/solving-dreaded-varnish-503-error/

Not related to anything on your system.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

thanks peterweb.. strangely it only happen after vpn is connected.. but only happen on and off

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

again got the problem..

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 37328195


Varnish cache server

http://forums.hardwarezone.com.sg/credit-cards-line-credit-facilities-243/

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

You need to contact the admins of the web sites you see this on. It is an error message from the server that the web site is hosted on.

It is nothing on your system that is causing this. 

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

but if i use my mobile to access the same url without "Norton Wifi Privacy" i can see the page display properly. 

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

If you check the url in your mobile, you may see a slightly different url that is taking you to the mobile site.

When we had these issues in the fourms, it was the forum development team that had to fix it. Again, nothing on your computer.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

thanks peterweb.. encountered the same problem again. :) this time is not a forum. It is just an ordinary news website. 

When i connected to "Norton Wifi Privacy" i got error below. When i disconnect 'Norton Wifi Privacy". I can view the page without issue. 

"http://www.sinchew.com.my/node/1726358/%E5%A4%A7%E4%BD%BF%E9%A6%86%EF%BC..."

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 19779916


Varnish cache server

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

 When i disconnect 'Norton Wifi Privacy". I can view the page without issue. 

And if you turn on NWP right away, do you see the message again?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

hi Peterweb.. yes.. i managed to replicate the issue again.. can confirm it only happen when "Norton Wifi Privacy" is connected.. 

this time it happen to the link that come to this page..

http://click.nortoncommunity.symantec.com/wf/click?upn=FoGl6AIngAm6D56V5...

Error 503 Service Unavailable

Service Unavailable

Guru Meditation:

XID: 42062440


Varnish cache server

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

There is obviously some technical issue that I am not familiar with. I'll try to get some help from my contacts.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

thanks mate.. much appreciate.. 

Kudos0

Re: Norton Wifi Security - 503 Service Unavailable

Hi @jeremy_cec,

Thanks for reporting in Norton Community Forums. This could be due to the respective site like (www.espnfcasia.com) may be designed as geo-restricted content. I was able to repro this on my mobile device for one(first) time. However, when I refreshed the page, it loaded successfully in localized region page.

Eg. Here’s the experience.

  • NWP connected to US VPN
  • NWP connected to UK VPN
  • NWP connected to Singapore VPN

This is something like the page has been designed to deliver the content based on the IP from the requested device. As a workaround try page refresh to load the page without any issues. Also, please try changing VPN region to website physical location country and see if issue reoccurs. 

Sunil_GA | Norton Forums Administrator | Symantec Corporation

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