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Kudos0

Norton WiFi slows down my internet connection

I have a 75/75 Mbps connection.  With Norton WiFi Privacy disabled, when I run a speed test I get 83 Mbps download and 86.4 Mbps upload (I guess Frontier are being nice today).

When I enable Norton WiFi Privacy, the VPN shows a connection in the United States and slows my speeds to 6.7 Mbps download and 7.7 Mbps upload. 

I am obviously running from a hardwired Ethernet connection and Norton WiFi Privacy is slowing my connection to less than 1/10th of what I should be getting.

Replies

Kudos0

Re: Norton WiFi slows down my internet connection

There have been issues in the past with slow connection speeds while using Norton Wifi Privacy, NWP. While some reduction is expected due to the data having to be encrypted/decrypted as it leaves and returns to your computer. What you are seeing is not normal.

Have you just installed NWP, or have you had it for a while and this just started happening?

Have you set your virtual location to be chosen automatically, or did you manually choose the US setting? Try a different virtual location to see if it makes any difference.

Also try a couple of computer restarts, not shutdown and startup again to see if that helps.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton WiFi slows down my internet connection

Hello,
Since the update windows 10, my internet connection is very slow, an eternity to open the pages, almost impossible to watch video, a real ordeal and I can not find the why it is the same problem on all the browser.
Thank you in advance if you have the solution because it is a real concern to read my mail etc which is essential now.

Kudos0

Re: Norton WiFi slows down my internet connection

davido adaki

Which update to Windows 10 are you referring to? 

Are you using Norton Wifi Privacy, NWP, and was is working well before this Windows update?

Have you restarted your computer? Not shutdown and startup again.

Are you using a WiFi or Ethernet connection?

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Norton WiFi slows down my internet connection

I use Norton Wifi Privacy, NWP, and work well before this update.
I use a WiFi connection.

Kudos0

Re: Norton WiFi slows down my internet connection

Exactly what update are you referring to?

Have you restarted your computer? If you use Windows 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.

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