Solved.
Kudos0

Is "norton.com/verify" a legitimate Norton website?

I had an issue with a Norton Lifelock alert I had received. When I called, they requested that I go to a "norton.com/verify" site.

Is this a legitimate Norton website? The support pages have no information about this site. Norton's site map has no links to that site. The forums here have no information on that site. Search engines such as Google/Bing/DuckDuckGo do not bring back this website or any information about it.

Which leads me to think that that "norton.com/verify" is a spoof website seeking to capture Norton Lifelock customer data.

Replies

Accepted Solution
Kudos2 Stats

Re: Is "norton.com/verify" a legitimate Norton website?

That would be a legitimate Norton web page. Anything in a web address after .com/ is just a sub page on that domain. It is the norton.com part that is important to determine authenticity of a site.

That site appears to be a tool used by support agents to help verify your identity.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Is "norton.com/verify" a legitimate Norton website?

Thank you for that information.

The lack of information about that site on the Norton support pages and here in the community was raising a big "red flag" about it's reputability. I mean, you'd think Norton would be aware of their own sites and put information about them (and what they are used for) in the Support pages.

Specially in today's day and age, with all the on-line and phone scams that emulate legitimate business.

Kudos0

Re: Is "norton.com/verify" a legitimate Norton website?

I know of a few other support web pages that Norton has that they do not publish publicly. Sometimes the information on those pages is for a specific issue and to be used in conjunction with a support agent. There is no need for the public to know about these pages.

If you contacted genuine Norton support and the agent sends you to one of these sites, you have nothing to be worried about.

Things happen. Export/Backup your Norton Password Manager data.

This thread is closed from further comment. Please visit the forum to start a new thread.