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Kudos0

NOrtonj Passsword Manager does not work with PNC Bank login

When I try to login to PNC Bank on-line web site, Norton Password Manager does not handle the insertion of user name and password properly, thus not logging me in. In addition, the Edge extension leaves the password selection window up and it appears on all subsequent pages.

I can fill in the user name and password manually and the site is entered.

Attached is a screen shot of the windows.

File Attachment: 
Labels: Logins

Replies

Kudos0

Re: NOrtonj Passsword Manager does not work with PNC Bank login

Kudos0

Re: NOrtonj Passsword Manager does not work with PNC Bank login

There may be some change to that site's login process. You need to let Norton know about this issue.

From your browser, click on the Norton Password Manager icon at the right of the browser address bar. Then be sure the vault is open. Then click the icon again, then on the 3 dots at the bottom right. Then click on Feedback and submit the web site information.

Things happen. Export/Backup your Norton Password Manager data.

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