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Kudos0

NortonSafeWeb: websites flagged red

Posted: 22-Jan-2019 | 2:38AM • 7 Replies •

Dear Support Team,

the following websites have been flagged red (one Threat: Phishing Attacks), 

https://ent.iledefrance.fr/ (ownership verified)

https://college.entsomme.fr/ (ownership verified)

https://ecole.entsomme.fr

https://ent.picardie.fr

we do not understand why norton safe considers our websites to be dangerous.

How can we solve these problems?

Can you perform a manual check ?

Regards

Labels: Norton Safe Web

Replies

Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 22-Jan-2019 | 6:15AM • Edited: 22-Jan-2019 | 6:23AM •

Hello DBRE,

Welcome to the Norton forum between users.

I just made a request for analysis for this sites.

This should be done in the next few days.

I will keep you informed as soon as I have a mail return from the team concerned.

cordially

Guillaume1024
Kudos1 Stats

Re: NortonSafeWeb: websites flagged red

Posted: 22-Jan-2019 | 8:31PM •

Hello DBRE

Welcome to the Norton Community Forum

Please stay tuned to this thread for a response from the Safe Web Team on Tuesday night after midnight EST. I assume that they are all verified.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.4.15 Core Firmware 270 I E 11 Chrome
Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 23-Jan-2019 | 5:16AM •

Hi DBRE

We have manually analyzed the sites 'iledefrance.fr', 'entsomme.fr' and 'picardie.fr' and found them to be clean so we have changed their rating to green.
https://safeweb.norton.com/report/show?url=iledefrance.fr

https://safeweb.norton.com/report/show?url=entsomme.fr

https://safeweb.norton.com/report/show?url=picardie.fr

Cops

Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 23-Jan-2019 | 6:09AM •

Hi support team,

Great ! 

Thank you very much for this responsiveness.

I have just tested all of our websites following a new request from users.

It just remains one of our websites (same solution) flagged as red : 

https://ent.parisclassenumerique.fr

Can you perform a lastest manual check for this one ?

Best regards

Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 23-Jan-2019 | 7:40PM •

Hello DBRE

I will have Safe Web Team check out that site also.

Please stay tuned to this thread for another response from the Safe Web Team on Wednesday night after midnight EST.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit NSBU 22.16.4.15 Core Firmware 270 I E 11 Chrome
Accepted Solution
Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 24-Jan-2019 | 4:28AM •

Hi DBRE

We have manually analyzed the site 'parisclassenumerique.fr' and found it to be clean so we have changed its rating to green.
https://safeweb.norton.com/report/show?url=parisclassenumerique.fr

Cops

Kudos0

Re: NortonSafeWeb: websites flagged red

Posted: 24-Jan-2019 | 4:37AM •

Hi support team,

Thanks.