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Kudos0

Not Getting Emails from Hostgator

I signed up with Hostgator yesterday and was not able to get an email from them confirming my subscription despite them re-sending several times.

I have whitelisted @hostgator in my Outlook 2010 email client, checked my Junk Mail, Deleted Items and Spam folders and my Gmail account without discovering why I can't get emails from Hostgator. I am receiving emails from other senders.

Is the Hostgator domain on a Norton Spam list and/or their IP?

Replies

Kudos0

Re: Not Getting Emails from Hostgator

Hello

Hostgator is ok with Safe Web. They have a green rating. Have you checked with your ISP to see if they are blocking them? You can turn off email anti-spam and see if that makes a difference. Norton serves as a messenger for your ISP as far as any notices you may get from Norton. Have  you allowed their address into  You could check out your web mail account also and see if it went there.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: Not Getting Emails from Hostgator

I've determined that the issue is with the Gmail address I was asking Hostgator to send email to. I changed the address to a non-Gmail address and I'm now getting emails.

I had confirmed that my Gmail account is not blocking any domains or specific addresses. I would prefer to use my Gmail address. Any idea how to fix?

Kudos0

Re: Not Getting Emails from Hostgator

Hello

That may be something you have to ask Google. They have their own rules about what they will allow to be used.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.

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