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Not receiving SMS codes
Last week, as a result I brought Security Deluxe, I activated two step authentication on my account. For some reason, I couldn't receive a SMS code on my phone when activating. Strangely enough, when I choose code by voice call I had no problem.
I contacted Norton on live chat and we concluded it had someting to do with my phone. Secretly I thought it had someting to do with your SMS service. I tried another phone, but with same result.
Well I got it to work with VIP and voice call with the hope that I later on could receive codes by SMS.
Today the problem persist and I'm still not receiving any SMS codes when I login.
I know it worked before, because i tried to activate two step authentication when I started my trial though I decided to wait until I had desided if I would buy Security Deluxe.
What is happening?
Could it be a temporary problem or something els?
PS - the problem is across all devices and browsers.