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Kudos0

Not a reg owner and error msg

Hello All.

Please help for the following...... I get an error message when trying to start Norton 360 and it reads: C:\Program Files (86)\Norton 360\Norton360\Engine\4.4.0.12\Uistub.exe.

When trying to update to V5 I am told: You are not a Norton owner, but I have been for two years

Jim.  zl2bmh

Replies

Kudos0

Re: Not a reg owner and error msg

Hello All.

Please help for the following...... I get an error message when trying to start Norton 360 and it reads: C:\Program Files (86)\Norton 360\Norton360\Engine\4.4.0.12\Uistub.exe.

When trying to update to V5 I am told: You are not a Norton owner, but I have been for two years

Jim.  zl2bmh

Kudos0

Re: Not a reg owner and error msg

Hi

   Are you trying to upgrade through the support->Check for new version or trying to overinstall the N360v5 or trying to remove the N360v4 from the start menu/add remove?

   Are you in Administrator account while uninstalling the Norton?

   Can you give us the exact error you are getting?

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