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Kudos0

Not working?

Anyone else not able to get Norton Family working on a mobile device? The device has all the necessary things for Norton to run, it's installed correctly, everything is set up right, and yet it still won't work. Norton customer service wasn't able to get it working despite connecting to the device and triple checking everything themselves. Am I just out of luck? Has this happened to anyone else?

Replies

Kudos0

Re: Not working?

Hi mb321,

Norton Family works on mobile device Android and iOS.  Can you please check out the link below to make sure you have installed and configured correctly?

https://family.norton.com/familysafety/help.fs?action=installingNSM#win

Thanks

Katie

Thanks Katie

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