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Kudos0

Notification to update my account

I keep getting this message.

Attention: Your protection will expire soon therefore your payment information needs updating.

I have updated account settings and message continues to arrive. What is the solution?

Labels: Subscription

Replies

Kudos0

Re: Notification to update my account

Update your credit card information

You can update your credit card information by signing in to your account.

When your subscription is due for renewal, and if the credit card information in your account is outdated, we send you a notification to update your credit card. You can also update this information by clicking on the notification.

If you are from China, Hong Kong, Japan, Korea, and Taiwan, visit your Norton store to update your account details. If your order number is starting with NP or AP, you can update your card information following the steps below.

UPDATE YOUR BILLING PAYMENT DETAILS

[...]

For more help, contact Member Service & Support.

https://support.norton.com/sp/en/us/home/current/solutions/kb20090818150300EN


Contact Norton Support 


Norton Video Tutorials
https://support.norton.com/sp/en/in/home/current/solutions/v102698236

Norton Products: How-To Video Hub
https://community.norton.com/en/forums/how-to-video-hub

Kudos0

Re: Notification to update my account

I just received a similar message to update my billing info.

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