Solved.
Kudos0

NPE ERRORS

MS Update Day. Loaded / Installed the Monthly Updates. 64-bit.
Ran some 'domestics', including the NPE. FAILS.
Ran on another machine, 32-bit, pre MS Updates. FAILS.
The Spinner Thingy stalls at 75%, greys out, throws up the Scan Error.
Eventually, 100% appears, stalls; then, drops out to NS UI.


Fail Log Sent. " WHAT'S UP ! "

Accepted Solution
Kudos0

Re: NPE ERRORS

All Good !
Played catch-up with both 64 & 32 bit machines. NPE, All OK !

Replies

Kudos0

Re: NPE ERRORS

Hello ITMA. I have the same version as you of NPE, scans perform as they should on my machine. Windows 10 Pro x 64 version 21H2 build 19044.1466, ALL the January 2022 Windows updates are installed. Here are some suggestions to correct the issue. 

https://appuals.com/power-eraser-error-code-0x80045001/

SA

MS Certified Professional / Windows 11 Pro x64 build 22000.434 - Windows 10 Pro x 64 version 21H2 / build 19044.1466 / Linux Cinnamon 20.3 / Norton Security Ultra ver. 22.21.11.46 / Opera GX LVL3 (core: 82.0.4227.50) 64 bit-Early Access w/Norton Chrome Extensions
Kudos0

Re: NPE ERRORS

Hi SoulAsylum.

My daily-driver, a modern 64 bit machine; NPE runs OK.
NPE fails on my 2009 machines 64 & 32 bit; reblown to W10 machines.
They have been running NPE recently, OK.
These machine display the flag. 'Does not Support W11'.
NS functions OK, on both machines.

Looks like the following post has NORTON on the case.

Kudos0

Re: NPE ERRORS

Aware of the issue, working the problem.

Jeff

Kudos0

Re: NPE ERRORS

FWIW.
Just gave the NPE a run, appears to be working OK, on my 64-bit machine.

Kudos0

Re: NPE ERRORS

Thanks for the postback. 

SA

MS Certified Professional / Windows 11 Pro x64 build 22000.434 - Windows 10 Pro x 64 version 21H2 / build 19044.1466 / Linux Cinnamon 20.3 / Norton Security Ultra ver. 22.21.11.46 / Opera GX LVL3 (core: 82.0.4227.50) 64 bit-Early Access w/Norton Chrome Extensions
Accepted Solution
Kudos0

Re: NPE ERRORS

All Good !
Played catch-up with both 64 & 32 bit machines. NPE, All OK !