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Working quietly when I get a Norton window saying 'Error 3084' and inviting me to download NPE.exe. Think: how do I know if this is real or bogus? Look up NPE.exe. Mixed advice but it appears to be a malware removal tool. A malware removal tool for an error?? Being gullible, I download anyway. Not a lot happens except another Norton window with a big exclamation mark saying that NPE.exe is NOT TRUSTED. Shut down and use another computer.

Can anyone help with:

    Was this a bogus warning?

    What is Error 3084?

    If genuine, why is a Norton tool not trusted by Norton??